Papa Johns Pizza

3.0
195 reviews
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Business Details

11601 US HIGHWAY 290, Austin, TX
78737, United States
(512) 758-4700
https://locations.papajohns.com/united-states/tx/78737/austin/11601-us-highway-290
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 11601 US HIGHWAY 290 for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11601 US HIGHWAY 290, Austin, TX
78737, United States

Hours

Reviews

3.0
195 reviews
5 stars
74
4 stars
17
3 stars
10
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude interactions with management and long wait times for assistance.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over two hours and arriving cold or incomplete.

Staff Performance

While some staff members received praise for their efforts, many reviews pointed out that the location is understaffed, leading to slow service and mistakes in orders.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed the pizza, others reported cold food and missing items.
  • MF
    Michael Foster
    Nov 25, 2025
    5.0
    It's no wonder Papa John's is an out-in-front-and-pulling-away leader in a cutthroat competitive field. A prominent reason why this particular Papa John's does so well is Theresa at the Dripping Springs location. Theresa's skill and dedication to her craft is nothing short of inspiring. In addition to delivering a drop-dead delicious product, Theresa demonstrates courtesy and professionalism above and beyond the call. This immensely satisfied customer calls on this location's management to bestow the highest accolades possible upon this magnificent team player.
  • CH
    C H
    Aug 29, 2025
    1.0
    Ordered pizza for my sons birthday party. Never delivered. Bunch of hungry kids. Thanks Papa John’s.
  • JS
    Jacob Serda
    Aug 17, 2025
    5.0
    Good place to stop in dripping springs for sure
  • MS
    M Smith
    Jul 14, 2022
    1.0
    Worker was loud on her phone talking about walking out. I ended up canceling my order after a 40 minute drive to pick it up was told it would be another hour. Call and confirm order wait time, don't trust the app.
  • DM
    Dan Mills
    Jan 21, 2021
    4.0
    Good quality
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Austin, TX?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 9:30 AM to 1:00 AM.

What are the takeout hours for this Papa Johns location?

Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday and Saturday from 9:30 AM to 12:30 AM.