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Papa Johns Pizza

3.0
(199 reviews)

Business Details

11601 US HIGHWAY 290, Austin, TX
78737, United States
(512) 758-4700

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 11601 US HIGHWAY 290 for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11601 US HIGHWAY 290, Austin, TX
78737, United States

Hours

Reviews

3.0
199 reviews
5 stars
75
4 stars
18
3 stars
10
2 stars
17
1 star
79

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long wait times for delivery, often exceeding two hours, with some orders never arriving.

Customer Service

Many reviews highlighted poor customer service, including rude interactions with staff and managers, as well as unhelpful responses to complaints.

Food Quality

While some customers enjoyed the pizza, there were frequent complaints about cold food, missing items, and overall decline in quality.

Staffing Problems

Several reviews noted that the location is often understaffed, leading to delays and poor service.
  • RM
    Rayo Mcqeen
    Feb 20, 2026
    2.0
    Se tardan demasiado con las pizzas y los servicios de reparto se atrasan asta 30 min o mas
  • SH
    Shawn Hill
    Jan 30, 2026
    1.0
    I’ve ordered from this papa John’s several times and every single time the pizza takes several hours to make. Do not order from here unless you don’t care when your pizza will be made
  • MF
    Michael Foster
    Nov 25, 2025
    5.0
    It's no wonder Papa John's is an out-in-front-and-pulling-away leader in a cutthroat competitive field. A prominent reason why this particular Papa John's does so well is Theresa at the Dripping Springs location. Theresa's skill and dedication to her craft is nothing short of inspiring. In addition to delivering a drop-dead delicious product, Theresa demonstrates courtesy and professionalism above and beyond the call. This immensely satisfied customer calls on this location's management to bestow the highest accolades possible upon this magnificent team player.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Austin, TX?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 9:30 AM to 1:00 AM.

What are the takeout hours for this Papa Johns location?

Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday and Saturday from 9:30 AM to 12:30 AM.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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