Papa Johns Pizza

3.6
300 reviews
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Business Details

7930 THAXTON RD., Austin, TX
78747, United States
(512) 975-7272
https://locations.papajohns.com/united-states/tx/78747/austin/7930-thaxton-rd.
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 7930 THAXTON RD. for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7930 THAXTON RD., Austin, TX
78747, United States

Hours

Reviews

3.6
300 reviews
5 stars
129
4 stars
68
3 stars
25
2 stars
12
1 star
66

What are people saying?

AI-generated from recent customer reviews

Order Issues

Many customers reported receiving incorrect orders, including wrong pizzas and missing items.

Delivery Problems

Numerous reviews highlighted significant delays in delivery, with some orders taking over two hours.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, mentioning burnt pizzas and insufficient toppings.

Customer Service

There were multiple complaints about poor customer service, including rude staff and unresponsive management.

Positive Experiences

Despite the issues, some customers praised the food quality and friendly staff, noting good experiences with takeout and app ordering.
  • SA
    Sarah Aguilar
    Jan 3, 2026
    1.0
    Extremely disappointed with our recent pickup order. I ordered three large pizzas, and all of them were cold and hard when we picked them up. The crust was extremely thin, and there was barely any BBQ sauce. The pizza definitely did not taste the same as it usually does. This was not the quality I’ve come to expect.
  • CG
    Cristal Gamez
    Nov 21, 2025
    1.0
    First time order was delayed Second time order was wrong
  • JC
    Jesse C
    Nov 15, 2025
    5.0
    Always fire. Consistency is what I pay for!
  • RM
    rodney mcneel
    Oct 17, 2025
    5.0
    Quick and easy app ordering and pickup!
  • RH
    Ruth Hernandez
    Sep 21, 2025
    2.0
    I placed a large order vía the papa johns app. They now send delivery orders through door dash. Either way the original delivery driver delivered my order to the community main office/club house asked a random person/kid if they knew me. When that person said yes he handed over my order to who ever they were and changed my order states to complete but he never arrived at my door as requested per delivery instructions. I called the store and they tried to say my order was delivered, I had to tell them that I was literally texting with the driver and what he did with my order. They then reluctantly resent my order. The second door dash driver actually called to verify how to get to my unit/lot number in my community. Unfortunately the order was cold and where 1 of the pizzas was requested with easy sauce, the whole order was made with no sauce and my wings were barely coated in sauce. To say that my family was dissapointed is an understatement. I delete my account and uninstalled the app. We will never again order from this location.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Austin, TX?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, Friday from 9:30 AM to 1:00 AM, and Saturday from 10:00 AM to 1:00 AM.

Can I pick up my order at Papa Johns Pizza? What are the takeout hours?

Yes, takeout is available Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, Friday and Saturday from 9:30 AM to 12:30 AM.