Papa Johns Pizza

3.6
297 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 7930 THAXTON RD. for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7930 THAXTON RD., Austin, TX
78747, United States

Hours

Reviews

3.6
297 reviews
5 stars
127
4 stars
68
3 stars
25
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Order Issues

Numerous customers reported receiving incorrect orders, missing items, or orders that were cold upon arrival.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff and unresponsive management.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning burnt pizzas, lack of toppings, and undercooked items.

Delivery Problems

Delivery times were frequently criticized, with reports of orders being late or not delivered at all.

App Experience

While some found the app ordering process easy, others experienced glitches and issues with order fulfillment.
  • CG
    Cristal Gamez
    4 days ago
    1.0
    First time order was delayed Second time order was wrong
  • JC
    Jesse C
    Nov 15, 2025
    5.0
    Always fire. Consistency is what I pay for!
  • RM
    rodney mcneel
    Oct 17, 2025
    5.0
    Quick and easy app ordering and pickup!
  • RH
    Ruth Hernandez
    Sep 21, 2025
    2.0
    I placed a large order vía the papa johns app. They now send delivery orders through door dash. Either way the original delivery driver delivered my order to the community main office/club house asked a random person/kid if they knew me. When that person said yes he handed over my order to who ever they were and changed my order states to complete but he never arrived at my door as requested per delivery instructions. I called the store and they tried to say my order was delivered, I had to tell them that I was literally texting with the driver and what he did with my order. They then reluctantly resent my order. The second door dash driver actually called to verify how to get to my unit/lot number in my community. Unfortunately the order was cold and where 1 of the pizzas was requested with easy sauce, the whole order was made with no sauce and my wings were barely coated in sauce. To say that my family was dissapointed is an understatement. I delete my account and uninstalled the app. We will never again order from this location.
  • YR
    Yolonda Rector
    Aug 14, 2025
    1.0
    This Papa John’s is pathetic. So the manager had a issue with my mentally challenged son that I placed a order for pickup I tried to help her deesclate the problem she treats me like him by telling me I am connected to him so I am just like him. I have never step foot in this place just placed an order for my son who is homeless. I requested for my refund she argued with me and no service was ever done. The manger on Rutherford is a poor excuse for a manager. I am not my son I own a whole business and work so be careful who you sterotype

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Austin, TX?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, Friday from 9:30 AM to 1:00 AM, and Saturday from 10:00 AM to 1:00 AM.

Can I pick up my order at Papa Johns Pizza? What are the takeout hours?

Yes, takeout is available Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, Friday and Saturday from 9:30 AM to 12:30 AM.