Papa Johns Pizza

2.8
394 reviews
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Business Details

1925 RUTLAND DR, Austin, TX
78758, United States
(512) 832-6262
https://locations.papajohns.com/united-states/tx/78758/austin/1925-rutland-dr?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 1925 RUTLAND DR for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1925 RUTLAND DR, Austin, TX
78758, United States

Hours

Reviews

2.8
394 reviews
5 stars
137
4 stars
39
3 stars
19
2 stars
15
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Delivery Issues

Many customers experienced significant delays, wrong deliveries, or cancellations without notification.

Food Quality

Mixed feedback on food quality; some enjoyed the pizza while others reported it being cold, undercooked, or poorly made.

Order Accuracy

Several customers reported incorrect orders and inadequate responses when trying to resolve these issues.

Staff Behavior

Complaints about staff being rude or unprofessional were common, with specific incidents noted involving managers.
  • JZ
    Jr Zaragoza
    5 days ago
    1.0
    This place is the worst pizza place. I was charge 7$ for pizzas. 2min later I received a call from Papa John's manager with his personal cell phone . Requesting to come back or he will call the cops. I laugh after he charge me 7$ but total was 27$ I was nice and came back and I personally call the cops ..manager was kicking out of the store and giving the pizzas free cause he's computer system was down. After heade me wait withy family 1hr Mister manager mister (John how much you pay for that guy that charge me 7$ ) Cops finally made it. They were nice as well lady cop said. Was he's mistake he charge 7$ you free to go no need to come back. But I was nice !!! I came back .. please mister John sorry but you had a loyal client. I will definitely chose Domino's from now on.
  • YL
    Yoli Álvarez
    5 days ago
    5.0
    I don't know what changed in this place but for a month everything is different the quality of the food and the quality of care
  • CG
    Cesar Guerrero
    6 days ago
    5.0
    This is a good location- fresh pizza each time I’ve been here!
  • JB
    Joseph Bae
    6 days ago
    3.0
    It’s Papa John’s, you shouldn’t expect much more
  • BL
    Bashir Lucarelli
    Nov 7, 2025
    5.0
    I'm not sure what changed, but I just ordered from here and it was just perfect, simple as that. PAPA IS BACK.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Austin, TX?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, Friday and Saturday from 9:30 AM to 1:00 AM.

Can I order pizza for carryout at Papa Johns Pizza?

Yes, carryout is available daily from 10:00 AM to 11:30 PM, except Friday and Saturday when it is open until 12:30 AM.