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Papa Johns Pizza

2.8
(398 reviews)

Business Details

1925 RUTLAND DR, Austin, TX
78758, United States
(512) 832-6262

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 1925 RUTLAND DR for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1925 RUTLAND DR, Austin, TX
78758, United States

Hours

Reviews

2.8
398 reviews
5 stars
139
4 stars
39
3 stars
19
2 stars
15
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, unhelpful management, and poor customer service experiences.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and missing toppings.

Delivery Problems

Customers experienced significant delays, wrong deliveries, and issues with DoorDash drivers.

Food Quality

Mixed feedback on food quality, with some praising the pizza while others complained about cold, soggy, or poorly made items.

Overall Experience

A significant number of customers expressed dissatisfaction, indicating a decline in service and quality at this location.
  • ES
    Ed Stuard
    6 days ago
    5.0
    Excellent delicious fresh pizza! And top notch service. They were busy as bees, everyone doing their tasks. Yet they welcomed me, a walk-in, and quickly processed my order. Amazing. This is old fashioned great service. I'm stunned and will continue coming here.
  • MA
    Mohammad Alkhdour
    Feb 20, 2026
    1.0
    Food take forever And stuff are rude
  • GZ
    Gabriela Zuniga
    Jan 31, 2026
    1.0
    I picked up my order and one of the pizzas was completely wrong. I had asked for deli pepperoni with beef and instead got a pizza with onions and canadian bacon. Not even close to what I had originally ordered. So I was like no big deal mistakes happen. We went back in to get if fixed and when we got home we realized they had given us the wrong ingredients again.
  • DR
    David Roos
    Jan 6, 2026
    5.0
    Wow so wild the reviews are not better! Never had a bad time ordering from here. People or food
  • JZ
    Jr Zaragoza
    Nov 19, 2025
    1.0
    This place is the worst pizza place. I was charge 7$ for pizzas. 2min later I received a call from Papa John's manager with his personal cell phone . Requesting to come back or he will call the cops. I laugh after he charge me 7$ but total was 27$ I was nice and came back and I personally call the cops ..manager was kicking out of the store and giving the pizzas free cause he's computer system was down. After heade me wait withy family 1hr Mister manager mister (John how much you pay for that guy that charge me 7$ ) Cops finally made it. They were nice as well lady cop said. Was he's mistake he charge 7$ you free to go no need to come back. But I was nice !!! I came back .. please mister John sorry but you had a loyal client. I will definitely chose Domino's from now on.

Brand Certified Facts from Papa Johns Pizza

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Certified March 01, 2026Yext Knowledge Graph
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