Brand Certified
Papa Johns Pizza
2.8(231 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
5114 BALCONES WOODS DR, Austin, TX
78759, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(512) 343-7575
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/tx/78759/austin/5114-balcones-woods-dr?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 5114 BALCONES WOODS DR for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
2.8
231 reviews
5 stars
72
4 stars
33
3 stars
9
2 stars
13
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive to customer inquiries.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and unsatisfactory food quality.
Delivery Issues
Frequent complaints about late deliveries, orders marked as delivered but not received, and poor communication regarding order status.
Food Quality
Several reviews mentioned subpar food quality, including cold, undercooked, or incorrectly prepared pizzas.
- CCCharles CFeb 11, 20261.0Whoever owns this franchise is evil for letting the only employee working nights do literally everything and constantly gets backed up on orders. Put on at least one more employee. I can definitely see why this store is rated low
- RHRichard HayDec 26, 20255.0Good food. Good prices. My kids love it.
- SJSiddharth JainDec 16, 20251.0Least interested staff. Although my pickup order was ready in time, the pizza tasted like garbage. It seemed like the staff were least interested in preparing it. When I asked for a couple of extra green chillies, the guy at the front counter got me a couple of chillies that were stale, using his bare hands instead of using gloves or paper towel.
- ZZZachDec 8, 20251.0The GM there treats DoorDashers like trash
- AHahmad hamNov 25, 20255.0The food is excellent I love this location they are very nice people they treat me great every time I come here I have the best experience.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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