Papa Johns Pizza

2.7
331 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 411 West Martin Luther King, Jr. Boulevard for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
411 West Martin Luther King, Jr. Boulevard, Austin, TX
78701, United States

Hours

Reviews

2.7
331 reviews
5 stars
91
4 stars
41
3 stars
34
2 stars
16
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude staff, unhelpful managers, and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being delivered.

Delivery Issues

Frequent complaints about delayed deliveries, orders being canceled without notice, and difficulty reaching the store for updates.

Food Quality

Several reviews mentioned subpar food quality, including undercooked pizzas and unsanitary conditions.

Management Problems

Consistent feedback pointed to ineffective management, with complaints about rude behavior and lack of accountability.
  • EL
    Ellie L
    Nov 7, 2025
    1.0
    Easily the most DISGUSTING pizza I have ever had the misfortune of trying, on a Friday night when craving some good ol’ Papa Johns pizza, stale, taste like straightforward grease and nothing else, no sauce, no nothing, if I can prevent someone from getting this trash pizza from a review, I’ll make sure I do, save yourself some money, TERRIBLE, DISGUSTING, NOT EDIBLE, GARBAGE. We threw it out. Both pies. Straight to trash where it belonged.
  • CC
    Chris
    Oct 4, 2025
    1.0
    Manager here is a nightmare
  • MM
    Médoune Mbaye
    Sep 25, 2025
    1.0
    If I could give zero stars, I would. This location is a JOKE. They tried to charge me extra money for no reason, and when I questioned it, the lady at the counter had one of the nastiest attitudes I’ve ever dealt with in my life. Customer service? Nonexistent. Professionalism? Doesn’t exist here. You’d think I asked her for a favor instead of paying for food. If this is how Papa John’s wants to treat paying customers, I’ll gladly take my money elsewhere. Domino’s, Pizza Hut, even the corner gas station pizza got them beat. Do yourself a favor: save your money, your time, and your patience — this place is not worth it or go to a different location.
  • VL
    Victoria Luna
    Sep 23, 2025
    5.0
    New management!!!
  • RW
    RYAN WALTERS
    Sep 22, 2025
    5.0
    Out of all the other stores this is on of the best

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Austin?

Papa Johns Pizza delivers Monday to Thursday from 10:00 AM to 1:00 AM, Friday from 9:30 AM to 2:00 AM, Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to 1:00 AM.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available. Takeout hours are Monday to Thursday from 10:00 AM to 12:30 AM, Friday from 9:30 AM to 1:30 AM, Saturday from 10:00 AM to 1:30 AM, and Sunday from 10:00 AM to 12:30 AM.