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Papa Johns Pizza

3.3
(183 reviews)

Business Details

5343 BURNET RD, Austin, TX
78756, United States
(512) 454-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 5343 BURNET RD for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5343 BURNET RD, Austin, TX
78756, United States

Hours

Reviews

3.3
183 reviews
5 stars
81
4 stars
19
3 stars
13
2 stars
9
1 star
61

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and poor communication regarding their orders.

Customer Service

Many reviews highlighted rude staff and unprofessional service, with some customers expressing frustration over long wait times and lack of assistance.

Food Quality

Several customers noted a decline in food quality, mentioning undercooked pizzas and missing toppings.

Parking Issues

Customers complained about aggressive booting practices in the parking lot, which negatively impacted their experience.

Management Praise

A few reviews praised specific managers for their helpfulness and leadership, indicating some positive experiences amidst the overall negative feedback.
  • JG
    Jeff Grabill
    Feb 8, 2026
    1.0
    They are awful. Last 3 times I ordered they did not get my order correct then said that’s the order we git.
  • MZ
    Mathew Zuniga
    Dec 27, 2025
    1.0
    Cmon guys it’s obvious terrible. Ordered twice and it was bad service. At least it was a gift card
  • NL
    Nicole Liu
    Dec 14, 2025
    5.0
    They did a wonderful job! We placed a large order for the reception, and the manager called that morning to confirm all the details. Everything was delivered on time, set neatly on the tables, and the pizzas still tasted great even after an hour. Such a responsible and reliable store!
  • TT
    Taylor Thompson
    Dec 10, 2025
    2.0
    The bread/garlic sticks had no garlic, were dry, and tasted like dusty bread. The cheese sticks were alright, they were the best tasting thing compared to everything else. The pizza we had was flavorless, and tasted like luke-warm goop. I didn't know it was possible to make a bad pizza, I couldn't finish it. Can't believe we payed $46 for this. I will be avoiding Papa Johns from now on, thanks!
  • CT
    Catherine Taylor
    Dec 4, 2025
    1.0
    They boot your car if you park in the front for more than 5 minutes without checking to see if you are a customer. Shady guy waiting around the corner to boot you, even when there are plenty of parking spots in the lot. Will not be returning.

Frequently Asked Questions About Papa Johns Pizza

What are the store hours for Papa Johns Pizza in Austin, TX?

Papa Johns Pizza is open Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, Friday from 9:30 AM to 1:00 AM, and Saturday from 10:00 AM to 1:00 AM.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza offers delivery, including no-contact delivery services.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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