At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 8106 BRODIE LN for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!
Feedback on customer service is mixed; while some praised friendly staff and management, others reported rude interactions and poor handling of complaints.
Food Quality
The quality of food varies significantly; some customers enjoyed the pizza and sides, while others received undercooked or incorrect orders.
Delivery Issues
Many customers experienced long wait times for delivery, with some orders arriving cold or incomplete.
Management
There are concerns about management practices, with several reviews highlighting poor communication and lack of accountability.
Consistency
While some customers are loyal due to consistent quality, others reported frequent issues that deterred them from returning.
Amazing Emily the Gmanger we call her service with a smile very polite, very fresh, all the time.Very well organized store.She is an amazing person.Thank you so much.And I hope that this gets well recognized within the company because my son eats Papa.John's every day and we have not been treated so nicely at other stores.William cannon is an amazing store also
YG
Yasmine Gallegos
Jul 5, 2025
1.0
I’m not sure what management this location is under or what bad mood they’re in but ALL THE employees here are rude as hell. I placed an online order and then called the store to try to get it at a later time because I couldn’t figure it out online and the woman who answered told me it was too late and then hung up on me. Then my husband called and tried to cancel the whole order and the other person hung on me! Mind you they had already charged me. And whenever I tried to get the pizza at the store that they said was in the oven, they said they cancelled the order and whenever I asked for a refund they couldn’t even do that! The gentleman with glasses literally walked away from me mid sentence. I left with them taking my money and no pizza. This location is under horrible management. The gentleman with glasses that looks like he’s trying to pull off being 20 but we both know the hat on his head is covering that 40 year old bald head. I’ve come to location all the time and now its been tainted by these people and their terrible customer service skills. I work in the customer service industry and I’ve had rude customers and ugly people and I’ve never been one. But to be treated like that is a whole new level of papa John’s I didn’t think they’d be doing.
CN
Casey Newland
May 17, 2018
5.0
Service is usually fast and friendly, until around rush hour, and then it gets a little busy in the store. The counters and card readers are always clean, as well as the entrance and waiting area. I've never gotten a bad tasting pizza or bread stick from this place, so that really helps justify the price. I definitely recommend going to the Papa John's on Brodie then going to boring old Pizza hut next door. Thanks for reading my thoughts over Papa John's Pizza on Brodie ln.
What are the delivery hours for Papa Johns Pizza at 8106 Brodie Ln, Austin?
Papa Johns Pizza offers delivery from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, from 9:30 AM to 1:00 AM on Friday, and from 10:00 AM to 1:00 AM on Saturday.
Does Papa Johns Pizza offer takeout services and what are their hours?
Yes, takeout is available daily, typically from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, with extended hours on Friday and Saturday until 12:30 AM.
What types of food products does Papa Johns Pizza provide?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Can I order Papa Johns Pizza online or via an app?
Yes, you can order online via their website or through the Papa Johns mobile app available for iOS and Android.
Does Papa Johns Pizza provide no-contact delivery?
Yes, they offer no-contact delivery service for customer safety and convenience.
Where is Papa Johns Pizza located in Austin?
Papa Johns Pizza is located at 8106 Brodie Ln, Ste 101, Austin, TX 78745, USA.
What are some nearby places of interest around Papa Johns Pizza?
Nearby points of interest include Love Pet Hospital, KC Donuts, Crown Trophy Austin, 7-Eleven, and Evangeline Cafe, among others.
How can nearby places like Love Pet Hospital and KC Donuts complement my visit to Papa Johns Pizza?
After picking up or ordering pizza, you might visit Love Pet Hospital for pet care or stop by KC Donuts for a sweet treat to enjoy with your meal.
Is there a convenience store nearby if I need additional items with my order?
Yes, there is a 7-Eleven convenience store nearby where you can purchase snacks, beverages, or other necessities.
Does Papa Johns Pizza have any ongoing deals or specials?
Yes, you can find the latest deals and specials on their website's dedicated specials page.
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