Papa Johns Pizza

3.4
356 reviews
Get DirectionsCallWebsite

Business Details

9222 W. Parmer Lane, Austin, TX
78717, United States
(512) 249-7272
https://locations.papajohns.com/united-states/tx/78717/austin/9222-w.-parmer-lane?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza Restaurant
At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 9222 W. Parmer Lane for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9222 W. Parmer Lane, Austin, TX
78717, United States

Hours

Reviews

3.4
356 reviews
5 stars
153
4 stars
59
3 stars
31
2 stars
16
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some praised for helpfulness while others reported rudeness and poor communication.

Delivery Issues

Frequent complaints about late deliveries, wrong orders, and lack of proper tracking.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported cold, undercooked, or incorrect orders.

Management Problems

Concerns about management responsiveness and accountability, with reports of rude behavior from managers.

Cleanliness

Some customers noted cleanliness in the store, while others reported unsanitary conditions.
  • JD
    Joey Dresslgn
    3 days ago
    5.0
    Ordered close to closing but Pizza was made fast, and was great
  • RR
    Ramaabutair
    Nov 2, 2025
    5.0
    Customer service 💯 The cashier lady was very nice and helpful 🤩
  • HD
    Hope Dudley
    Oct 11, 2025
    5.0
    Kourteney was my driver tonight & she was fantastic. She did not have my apt number & not only called, left a message and texted but actually turned around and came back and climbed 3 flights of stairs to make sure I received my pizza! Outstanding! Thank you Kourteney. I truly appreciate you. It’s Game Day. Guns Up Red Raiders❤️
  • GG
    Gregg
    Aug 22, 2025
    5.0
    I worked with a Great person. Her name was Janelle. Very knowledgeable great personality and helped me find good deals for my order and I wanted to make sure that there was extra sauce on my pizza and she personally went over and told the cooks this is what I called. Good customer service. Keep it up.
  • MR
    Mukil Rajeev
    Jul 5, 2025
    3.0
    It's ok. The pizza is a bit expensive with nothing much to show for it. However, they regularly have buy one get one offers which makes it worthwhile.
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 9222 W. Parmer Lane in Austin?

Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday from 9:30 AM to 1:00 AM, Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.

Can I pick up my order directly from the Papa Johns Pizza location on W. Parmer Lane?

Yes, takeout is available every day with hours from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and extended hours until 12:30 AM on Friday and Saturday.