Service Quality
Customer experiences with service are mixed; some staff are praised for their friendliness and attentiveness, while others are criticized for being indifferent or rude.
Food Quality
Food quality is inconsistent; while some customers enjoy the meals, others report issues with portion sizes, taste, and missing items.
Cleanliness
The cleanliness of the location is often mentioned negatively, with reports of sticky floors and messy dining areas.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Atmosphere
The atmosphere is described as welcoming by some, but others find it uninviting or poorly maintained.