Panera Bread

3.8
1126 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

13000 North I-35 Frontage Rd Building 20, Austin, TX
78753, United States
(512) 832-4110
https://www.panerabread.com/en-us/cafe/locations/tx/austin/13000-north-i-35-frontage-rd-building-20
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13000 North I-35 Frontage Rd Building 20, Austin, TX
78753, United States

Hours

Reviews

3.8
1,126 reviews
5 stars
537
4 stars
241
3 stars
115
2 stars
90
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising individual staff members while others experienced rude or indifferent behavior.

Food Quality

While many enjoyed the food, several reviews mentioned issues with portion sizes, food temperature, and missing items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of sticky floors and dirty tables.

Pricing Concerns

Multiple customers felt that the prices were too high for the portion sizes and quality of food received.

Atmosphere

The ambiance received mixed reviews, with some appreciating the relaxed environment while others noted it felt neglected.
  • EH
    Eric Haglund
    3 days ago
    5.0
    They ALWAYS make you feel welcome.
  • JE
    Julie Evans
    Dec 19, 2025
    1.0
    It's no wonder why only 3.8 Theresa was really not into serving us. Got my order wrong. We asked for sweetener for the tea did not get. Handed the food an immediately left the window. Waited and honked horm. Never came back. Left unsatisfied Giest 268 order 1304268
  • CT
    Carlos Torres
    Dec 16, 2025
    5.0
    Love their salads!!!! And sammiches!!! Yum Yum!!!
  • MR
    Maria Nicole Santiago rojas
    Dec 9, 2025
    1.0
    What is this???? I ordered online through Uber eats and I wanted a chiabatta sandwich Instead this is what I got, I wanted egg white no regular scramble, I spent about 24 dollars with the drink, and all I could get was a 2 dollar reimbursement.
  • ES
    Ed Stuard
    Nov 18, 2025
    1.0
    Long waits for tiny portions of over-salted food, that's overpriced to begin with. Really? I would love to come here more often but NO. I've given them plenty of chances and every time they fail every aspect. So many other places to go. Skip Paneras. Maybe in another 3 years I'll give them another chance. That's if they're even still open. Advice? Hire folks that actually want to work. Lazy indifferent and entitled workers produce low quality food and that with a BAD attitude. Even the assistant mismanager doesn't care. Maybe the Owner would? Maybe not, by their continued poooor service. Buh-BYE and good luck!
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Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread in Austin?

Panera Bread in Austin is open Monday to Friday from 6:30 AM to 9:00 PM, Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.