CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being undercooked or not matching menu descriptions.
Service Issues
Frequent complaints about poor customer service, including rude staff and incorrect orders.
Cleanliness
Mixed reviews on cleanliness, with some customers noting dirty tables and unsanitary conditions.
Availability
Many customers expressed frustration over the unavailability of menu items, particularly bread bowls and other staples.
Atmosphere
The dining environment received mixed feedback, with some finding it cold and unwelcoming.
KV
Karina Vela
4 days ago
3.0
Came in to pick up my Postmates order which was estimated to be ready and wasn’t. No big deal, but while myself and other guests were waiting at the counter for our food, none of the employees had greeted anyone. Actually no, one woman had walked in and was immediately greeted and handed her food. Coming from a food service background of 4 years, I expect to at least be acknowledged when I’m coming into any sort of establishment and it was just really disappointing to be ignored on top of an unnecessarily long wait time (we only ordered two soups and mac) :/
JV
Johanna Vargas
Oct 29, 2025
5.0
🥪 Fresh food & a super convenient drive-thru
Panera has become one of my favorite sandwich spots—especially for the Chipotle Chicken Avocado Melt. It’s absolutely delicious and never disappoints!
The Pflugerville location is extra convenient thanks to the drive-thru (not all locations have one), and ordering ahead on the app makes pickup a breeze. The store is usually clean, and service is kind and professional.
Z
Ζιηho Zii
Oct 6, 2025
1.0
Just came by to make an order I checked the business hours online before leaving it says they close at 9:00.
I arrived at 8:27 door was locked & employees still inside looking at me like deer looking at headlights with.no reaction just staring. Keep up the terrible hire Panera Bread. 👌🏼
EW
Elizabeth Whitley
Oct 5, 2025
5.0
Look, I came to Panera with dreams—a vision of a glorious, carb-loaded utopia where soup meets bread in perfect, edible harmony. But alas, every time I walk in, hopeful as a kid on Christmas morning, I’m met with the crushing news: “Sorry, we're out of bread bowls.”
Out of BREAD BOWLS? That’s like going to a gas station and them saying, “Oh, we’re fresh out of gas.” Or visiting an aquarium and being told, “Yeah, no fish today.”
Is there a secret Bread Bowl Black Market I don’t know about? Are they being hoarded by a mysterious carb cartel? Or is there just one rogue employee somewhere, sitting atop a mountain of bread bowls like a glutenous dragon?
Panera, I love you, but please—give the people what they want. I didn’t come here for my soup to sit in a plain old bowl like it’s being punished. I came for the thrill, the adventure, the luxury of eating my dish and the dish itself.
Until then, I’ll be at the counter, dramatically sighing, hoping one day, the mythical bread bowl will return. ⭐⭐ (One star for the soup, one star for the dream.)
BS
Brett Shaw
Sep 9, 2025
1.0
In the 15+ years I’ve gone to Panera, I’ve never had to cut my own bread bowl due to the laziness of the Panera employees. Unacceptable
What are the opening hours for Panera Bread in Austin?
Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers delivery and pickup services, including Rapid Pick-Up and online ordering.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food from Panera Bread using a mobile app?
Yes, you can order from Panera Bread using their app available on the Apple App Store or via their online ordering links.
What kind of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner offerings.
What are some specialties or popular menu items at Panera Bread?
Specialties include You Pick Two, Power Menu, hand-tossed salads, freshly baked artisan breads, flatbread sandwiches, soups in bread bowls, and vegetarian broth bowls.
Is there free Wi-Fi available at Panera Bread?
Yes, Panera Bread offers complimentary Wi-Fi to guests to enjoy during their visit.
Are there any nearby dining options close to Panera Bread at 10900 Lakeline Mall Drive?
Yes, nearby dining options include Blaze Pizza, Potbelly Sandwich Shop, First Watch - Walden, China Cafe Lakeline, Cicis Pizza, The Egg & I, and Foxhole Culinary Tavern.
What other services and shops are near Panera Bread that visitors might find useful?
Nearby services include AT&T stores for mobile needs, beauty salons like Reba's Amazing VIP Man Cave Salon, tattoo shops like Celestial Ink Emporium, fitness at Lakeline Fit Body Boot Camp, and health services such as Castle Dental and Rising Stars Pediatric Dentistry.