Panera Bread

3.9
668 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
10900 Lakeline Mall Drive, Austin, TX
78717, United States

Hours

Reviews

3.9
668 reviews
5 stars
309
4 stars
154
3 stars
78
2 stars
52
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, poorly prepared, or missing ingredients.

Service Issues

Frequent complaints about slow service, order inaccuracies, and unprofessional staff behavior.

Cleanliness

Concerns raised about cleanliness, including dirty tables and unsanitary conditions in food displays.

Staff Friendliness

While some customers praised friendly staff, others noted rude interactions and poor management.

Availability of Menu Items

Many customers expressed frustration over the unavailability of menu items, particularly bread and soups.
  • LJ
    Lori Lynn Johnson
    Jan 1, 2026
    5.0
    The staff were truly friendly. I ordered the autumn squash soup and it is one of the best soups I’ve ever had! My niece ordered the chipotle chicken avocado also melt sandwich and broccoli cheese soup; she loved them both! We loved that the soup was nice and hot too!
  • MA
    Mohammed Maqsood Ahmed
    Dec 26, 2025
    4.0
    I bought Bagels from here. They were savory.
  • JJ
    Josephine Jackson
    Dec 15, 2025
    5.0
    The food is always fresh and tasty. Love the soups and salad. The combo of a cup of tomato soup and roasted chicken sandwich is just PERFECT!
  • GP
    Graciela Palomino
    Dec 3, 2025
    5.0
    Muy atentas la srta Jessie y Dulce. Excelente los sandwiches y servicio muy rápido, excelente servicio al cliente.
  • KV
    Karina Vela
    Nov 20, 2025
    3.0
    Came in to pick up my Postmates order which was estimated to be ready and wasn’t. No big deal, but while myself and other guests were waiting at the counter for our food, none of the employees had greeted anyone. Actually no, one woman had walked in and was immediately greeted and handed her food. Coming from a food service background of 4 years, I expect to at least be acknowledged when I’m coming into any sort of establishment and it was just really disappointing to be ignored on top of an unnecessarily long wait time (we only ordered two soups and mac) :/

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread in Austin?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.