Brand Certified
Panera Bread
3.9(669 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
10900 Lakeline Mall Drive, Austin, TX
78717, United States
Certified by Panera Bread • Feb 22, 2026
(512) 996-8300
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/tx/austin/10900-lakeline-mall-drive
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.9
669 reviews
5 stars
310
4 stars
154
3 stars
78
2 stars
52
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, poorly prepared, or missing ingredients.
Customer Service
Mixed feedback on customer service; while some staff were friendly and helpful, others were reported as rude or unprofessional.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Cleanliness and Atmosphere
Concerns about cleanliness and the overall atmosphere, with reports of dirty tables and uncomfortable dining conditions.
Availability of Menu Items
Customers expressed disappointment over frequently being out of popular menu items, including bread bowls and specific sandwiches.
- LJLori Lynn JohnsonJan 1, 20265.0The staff were truly friendly. I ordered the autumn squash soup and it is one of the best soups I’ve ever had! My niece ordered the chipotle chicken avocado also melt sandwich and broccoli cheese soup; she loved them both! We loved that the soup was nice and hot too!
- MAMohammed Maqsood AhmedDec 26, 20254.0I bought Bagels from here. They were savory.
- JJJosephine JacksonDec 15, 20255.0The food is always fresh and tasty. Love the soups and salad. The combo of a cup of tomato soup and roasted chicken sandwich is just PERFECT!
- GPGraciela PalominoDec 3, 20255.0Muy atentas la srta Jessie y Dulce. Excelente los sandwiches y servicio muy rápido, excelente servicio al cliente.
- KVKarina VelaNov 20, 20253.0Came in to pick up my Postmates order which was estimated to be ready and wasn’t. No big deal, but while myself and other guests were waiting at the counter for our food, none of the employees had greeted anyone. Actually no, one woman had walked in and was immediately greeted and handed her food. Coming from a food service background of 4 years, I expect to at least be acknowledged when I’m coming into any sort of establishment and it was just really disappointing to be ignored on top of an unnecessarily long wait time (we only ordered two soups and mac) :/
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Certified February 22, 2026Yext Knowledge Graph
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