CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; some customers praised friendly staff, while others reported rude and dismissive behavior.
Food Quality
Food quality is inconsistent, with some customers enjoying the meals while others complained about cold, poorly prepared, or missing items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and restrooms.
Order Fulfillment
There are frequent complaints about order accuracy, including missing items and delays in service.
Pricing
Customers expressed concerns about high prices relative to portion sizes and food quality.
BK
Brina K.
5 days ago
1.0
Placed an order online directly through Panera for delivery and never received it after being over an hour late (which was 2 hours after the order was placed). Eventually a DoorDash driver was assigned that was “one stop away” going past my location in the wrong direction for over an hour after eventually cancelling my order due to a “driver issue”. Tried calling the Panera store three times and no one answers the phone.
EE
Evan
Nov 15, 2025
5.0
Eve took our order and was kind above and beyond. We ordered a smoothie and some pastries and drinks, we got our items very quickly and they were delicious.
LS
Lupita Sandoval
Oct 8, 2025
5.0
Please take heater in order and everything was amazing! A special shout out to Lisa that went above and beyond to get everything organized, show us all the details, and even load it into our car. That was above and beyond an exceptional customer service.
ME
Martha Evans
Sep 18, 2025
1.0
Ordered an over $300 delivery order. After 20 minutes late, I called and it hadn't been assigned a driver. Management was completely dismissive and I ended up driving to get the order myself. Food was an hour late for a group of 15+ and was cold. I do not think they would have ever called that it wasn't arriving on time.
No, Panera Bread Austin does not accept reservations.
What are the operating hours of Panera Bread Austin?
Panera Bread Austin is open from 6:00 AM to 8:00 PM on weekdays and from 7:00 AM to 8:00 PM on weekends.
Can I order food for delivery from Panera Bread Austin?
Yes, Panera Bread Austin offers delivery service between 6:00 AM and 8:00 PM on weekdays, and from 7:00 AM to 8:00 PM on weekends.
Does Panera Bread Austin offer takeout or pickup service?
Yes, Panera Bread Austin offers pick-up services but does not have a drive-thru or curbside pickup.
What meals are served at Panera Bread Austin?
Panera Bread Austin serves breakfast, lunch, brunch, and dinner.
What types of payment does Panera Bread Austin accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is Panera Bread Austin known for?
Panera Bread Austin focuses on quality ingredients and offers soups, salads, sandwiches, and freshly baked artisan breads in a warm and welcoming environment.
Are there any grocery stores near Panera Bread Austin?
Yes, Trader Joes, a grocery and health food store, is near Panera Bread Austin, making it convenient for customers to shop for groceries before or after dining.
What nearby places can I visit for dessert after dining at Panera Bread Austin?
Amy's Ice Creams and Nothing Bundt Cakes are nearby dessert spots you can enjoy after your meal at Panera Bread Austin.
Are there fitness or recreational centers near Panera Bread Austin?
Yes, Champion's Gymnastics Academy, Champions Westlake gym, and Crush Cheer All-Stars are nearby, perfect for those looking to combine dining with fitness activities.