CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times, unresponsive staff, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, missing ingredients, and overall quality.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.
Availability
Several customers noted that the restaurant often ran out of key items, including coffee and bread, which is concerning for a bakery-focused establishment.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and lack of professionalism.
TM
Tanner Manning
Dec 14, 2025
1.0
New to the area. It's been about two weeks.
Based on my experience: 99% of the time they are out of coffee. Doesn't matter if it's 8am, 1pm or 6pm.
I'm all for fresh coffee and not wasting coffee.
It's not convenient if I have to wait every time.
Today the soda machine was down. No soda or coffee. Sign said grab tea or lemonade. Both were out.
Come on Panera.
And the GM here is garbage. No standards!
Employees wear what ever close they want, no hats or hairnets and forget anyone being friendly.
GF
Garrett Foster
Dec 1, 2025
1.0
43 minutes to make a sandwich is crazy.
JF
Jose Flores
Dec 1, 2025
1.0
Incredibly long wait time
BK
Brina K.
Nov 19, 2025
1.0
Placed an order online directly through Panera for delivery and never received it after being over an hour late (which was 2 hours after the order was placed). Eventually a DoorDash driver was assigned that was “one stop away” going past my location in the wrong direction for over an hour after eventually cancelling my order due to a “driver issue”. Tried calling the Panera store three times and no one answers the phone.
EE
Evan
Nov 15, 2025
5.0
Eve took our order and was kind above and beyond. We ordered a smoothie and some pastries and drinks, we got our items very quickly and they were delicious.
No, Panera Bread Austin does not accept reservations.
What are the operating hours of Panera Bread Austin?
Panera Bread Austin is open from 6:00 AM to 8:00 PM on weekdays and from 7:00 AM to 8:00 PM on weekends.
Can I order food for delivery from Panera Bread Austin?
Yes, Panera Bread Austin offers delivery service between 6:00 AM and 8:00 PM on weekdays, and from 7:00 AM to 8:00 PM on weekends.
Does Panera Bread Austin offer takeout or pickup service?
Yes, Panera Bread Austin offers pick-up services but does not have a drive-thru or curbside pickup.
What meals are served at Panera Bread Austin?
Panera Bread Austin serves breakfast, lunch, brunch, and dinner.
What types of payment does Panera Bread Austin accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is Panera Bread Austin known for?
Panera Bread Austin focuses on quality ingredients and offers soups, salads, sandwiches, and freshly baked artisan breads in a warm and welcoming environment.
Are there any grocery stores near Panera Bread Austin?
Yes, Trader Joes, a grocery and health food store, is near Panera Bread Austin, making it convenient for customers to shop for groceries before or after dining.
What nearby places can I visit for dessert after dining at Panera Bread Austin?
Amy's Ice Creams and Nothing Bundt Cakes are nearby dessert spots you can enjoy after your meal at Panera Bread Austin.
Are there fitness or recreational centers near Panera Bread Austin?
Yes, Champion's Gymnastics Academy, Champions Westlake gym, and Crush Cheer All-Stars are nearby, perfect for those looking to combine dining with fitness activities.