Panera Bread

3.8
458 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2805 Bee Caves Road, Austin, TX
78746, United States

Hours

Reviews

3.8
458 reviews
5 stars
220
4 stars
94
3 stars
52
2 stars
24
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff, while others reported rude and dismissive behavior.

Food Quality

Food quality is inconsistent, with some customers enjoying the meals while others complained about cold, poorly prepared, or missing items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and restrooms.

Order Fulfillment

There are frequent complaints about order accuracy, including missing items and delays in service.

Pricing

Customers expressed concerns about high prices relative to portion sizes and food quality.
  • BK
    Brina K.
    5 days ago
    1.0
    Placed an order online directly through Panera for delivery and never received it after being over an hour late (which was 2 hours after the order was placed). Eventually a DoorDash driver was assigned that was “one stop away” going past my location in the wrong direction for over an hour after eventually cancelling my order due to a “driver issue”. Tried calling the Panera store three times and no one answers the phone.
  • EE
    Evan
    Nov 15, 2025
    5.0
    Eve took our order and was kind above and beyond. We ordered a smoothie and some pastries and drinks, we got our items very quickly and they were delicious.
  • LS
    Lupita Sandoval
    Oct 8, 2025
    5.0
    Please take heater in order and everything was amazing! A special shout out to Lisa that went above and beyond to get everything organized, show us all the details, and even load it into our car. That was above and beyond an exceptional customer service.
  • ME
    Martha Evans
    Sep 18, 2025
    1.0
    Ordered an over $300 delivery order. After 20 minutes late, I called and it hadn't been assigned a driver. Management was completely dismissive and I ended up driving to get the order myself. Food was an hour late for a group of 15+ and was cold. I do not think they would have ever called that it wasn't arriving on time.
  • AP
    Andrea Poolaw
    Sep 13, 2025
    5.0
    So delicious, very healthy food.

Frequently Asked Questions About Panera Bread

Does Panera Bread Austin accept reservations?

No, Panera Bread Austin does not accept reservations.

What are the operating hours of Panera Bread Austin?

Panera Bread Austin is open from 6:00 AM to 8:00 PM on weekdays and from 7:00 AM to 8:00 PM on weekends.