Panera Bread

3.8
462 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2805 Bee Caves Road, Austin, TX
78746, United States

Hours

Reviews

3.8
462 reviews
5 stars
221
4 stars
94
3 stars
52
2 stars
24
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, missing ingredients, and overall quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Availability

Several customers noted that the restaurant often ran out of key items, including coffee and bread, which is concerning for a bakery-focused establishment.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and lack of professionalism.
  • TM
    Tanner Manning
    Dec 14, 2025
    1.0
    New to the area. It's been about two weeks. Based on my experience: 99% of the time they are out of coffee. Doesn't matter if it's 8am, 1pm or 6pm. I'm all for fresh coffee and not wasting coffee. It's not convenient if I have to wait every time. Today the soda machine was down. No soda or coffee. Sign said grab tea or lemonade. Both were out. Come on Panera. And the GM here is garbage. No standards! Employees wear what ever close they want, no hats or hairnets and forget anyone being friendly.
  • GF
    Garrett Foster
    Dec 1, 2025
    1.0
    43 minutes to make a sandwich is crazy.
  • JF
    Jose Flores
    Dec 1, 2025
    1.0
    Incredibly long wait time
  • BK
    Brina K.
    Nov 19, 2025
    1.0
    Placed an order online directly through Panera for delivery and never received it after being over an hour late (which was 2 hours after the order was placed). Eventually a DoorDash driver was assigned that was “one stop away” going past my location in the wrong direction for over an hour after eventually cancelling my order due to a “driver issue”. Tried calling the Panera store three times and no one answers the phone.
  • EE
    Evan
    Nov 15, 2025
    5.0
    Eve took our order and was kind above and beyond. We ordered a smoothie and some pastries and drinks, we got our items very quickly and they were delicious.

Frequently Asked Questions About Panera Bread

Does Panera Bread Austin accept reservations?

No, Panera Bread Austin does not accept reservations.

What are the operating hours of Panera Bread Austin?

Panera Bread Austin is open from 6:00 AM to 8:00 PM on weekdays and from 7:00 AM to 8:00 PM on weekends.