Panera Bread

4.0
719 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4625 West William Cannon Road, Austin, TX
78749, United States

Hours

Reviews

4.0
719 reviews
5 stars
353
4 stars
183
3 stars
74
2 stars
31
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including unhelpful staff and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others found them lacking or incorrect.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas.

Inventory Issues

Frequent complaints about being out of popular menu items, especially bread and soups.

Atmosphere

The atmosphere received mixed feedback, with some appreciating the cozy vibe while others found it lacking.
  • DP
    Debra Poole
    Nov 14, 2025
    2.0
    For heaven's sake, DON'T order delivery from this location. It's definitely not a priority w/the William Cannon Panera crew and it shows. Always late or mis-delivered (I have a photo one of my previous Panera orders that was left out on the highway somewhere, lol!!) ***edited to add; it's COLD! :( That's it for me, Panera, sorry.
  • DK
    Denise Kreps
    Nov 11, 2025
    5.0
    Great location, kind staff, food always good.
  • CC
    C. Churchill
    Oct 31, 2025
    1.0
    No customer service at all! I waited at the bakery while an employee was on his phone instead of helping. So I left. Disappointed Wm.Cannon location
  • GN
    Grace Navarro
    Sep 30, 2025
    1.0
    Toilets need a big upgrade! Also you will sit there forever trying to get a decent amount of toilet paper because the rolls don’t align with the dispenser.
  • RB
    Roger Bartholomew
    Sep 19, 2025
    5.0
    We have eaten here several times since moving to Austin in May 2025, and don't understand a couple of weak reviews. For us food was always excellent, very short wait time, orders always perfect. Entire place always neat and clean, including restrooms. Entire staff friendly and courteous. Our cashier today, Cameron, was very nice, efficient and welcoming. For us this is our go-to Panera.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread in Austin, TX?

Delivery is available Monday to Friday from 6:00 AM to 9:00 PM, Saturdays from 7:00 AM to 9:00 PM, and Sundays from 7:30 AM to 8:00 PM.