CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Austin is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, including unhelpful staff and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others found them lacking or incorrect.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas.
Inventory Issues
Frequent complaints about being out of popular menu items, especially bread and soups.
Atmosphere
The atmosphere received mixed feedback, with some appreciating the cozy vibe while others found it lacking.
DP
Debra Poole
Nov 14, 2025
2.0
For heaven's sake, DON'T order delivery from this location. It's definitely not a priority w/the William Cannon Panera crew and it shows. Always late or mis-delivered (I have a photo one of my previous Panera orders that was left out on the highway somewhere, lol!!)
***edited to add; it's COLD! :(
That's it for me, Panera, sorry.
DK
Denise Kreps
Nov 11, 2025
5.0
Great location, kind staff, food always good.
CC
C. Churchill
Oct 31, 2025
1.0
No customer service at all! I waited at the bakery while an employee was on his phone instead of helping. So I left.
Disappointed
Wm.Cannon location
GN
Grace Navarro
Sep 30, 2025
1.0
Toilets need a big upgrade!
Also you will sit there forever trying to get a decent amount of toilet paper because the rolls don’t align with the dispenser.
RB
Roger Bartholomew
Sep 19, 2025
5.0
We have eaten here several times since moving to Austin in May 2025, and don't understand a couple of weak reviews. For us food was always excellent, very short wait time, orders always perfect. Entire place always neat and clean, including restrooms. Entire staff friendly and courteous. Our cashier today, Cameron, was very nice, efficient and welcoming. For us this is our go-to Panera.
What are the delivery hours for Panera Bread in Austin, TX?
Delivery is available Monday to Friday from 6:00 AM to 9:00 PM, Saturdays from 7:00 AM to 9:00 PM, and Sundays from 7:30 AM to 8:00 PM.
Does Panera Bread offer online ordering and pick-up options?
Yes, you can order online for Rapid Pick-Up or delivery through their website and the Panera Bread app.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Panera Bread location have a drive-thru?
No, this Panera Bread location does not have a drive-thru service.
What is the attire recommended for guests at Panera Bread?
The recommended attire for guests is casual.
Is there a gym near Panera Bread where customers can work out?
Yes, Crunch Fitness and 24 Hour Fitness gyms are near Panera Bread, offering opportunities for guests to work out before or after enjoying their meals.
Are there any burger restaurants near Panera Bread in Austin?
Yes, nearby burger restaurants include Lil’doddy, Freddy's Frozen Custard & Steakburgers, Lil’Doddy Burger Lab, and Hopdoddy Burger Bar, which customers might visit for alternative meal options.
What other cafes are located near Panera Bread for coffee lovers?
Starbucks and Kerbey Lane Cafe are nearby cafes where coffee lovers can enjoy different beverages and meals.