Business Details
About
RestaurantSandwich RestaurantTake Out RestaurantCaterer
Welcome to Newk's Eatery, where great taste is a family tradition, and our open kitchen is the heart of the action. Whether you're hungry for timeless Newcomb Family classics or the latest trending flavors, we've got an option for you. At Newk's, you'll find salads bursting with vibrant goodness, sandwiches piled high with culinary creativity, crispy pizza made to order, and hearty soups. Get ready for a big, heartfelt welcome that will make you feel right at home!
Details
- Dine-inAvailable
- TakeoutAvailable
- LunchAvailable
- DinnerAvailable
Location
Hours
Reviews
4.4
945 reviews
5 stars
583
4 stars
256
3 stars
63
2 stars13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praise the friendly and attentive staff, some report rude interactions with management.
Food Quality
Overall, customers appreciate the freshness and flavor of the food, but there are complaints about portion sizes and occasional quality issues.
Atmosphere
The restaurant is generally described as clean and inviting, making it a pleasant place for dining.
Order Accuracy
There are several reports of incorrect orders, particularly with modifications not being followed.
Value for Money
Some customers feel the prices are high relative to the quality and portion sizes of the food.
- DNDahlia Newton1 day ago5.0I absolutely love the quality of the food and the amazing kind staff!
- CMchris montoya4 days ago1.0We ordered online and when when there to pick it up it was not to be found. The manager was very rude and dismissive with us. She basically said that wasn't her problem or the store. That was on us and when we told her that we were were loyal customers even have the app with points on there currently and that we would not be returning to this location because of her attitude. She said oh well. Is this the kind of customer service that is taught by newks? Is this something that happens in every city or just Austin? We will not be returning after this. It was very rude to treat customers who go there at least once a week the way we were. This happened today November 20th. 2025 had around 1:00. Not sure who the manager was. She would not give her name. I don't expect feedback because it probably will just be pushed aside, but I just thought you should know how your store is being run in Austin, Texas
- KGKristianna GarciaNov 11, 20255.0I love Newks. Great service and quick. I come here at least 3 times a month.
- CWC WOct 31, 20255.0We love Newk's! The service, the staff and the cleanliness of the restaurant keep us coming back. All the way from RR. Thank you to Aiden who went above and beyond to get my order delivered. Many 👏 kudos and loads of appreciation!
- JFJennifer FisherOct 21, 20254.0We met friends here for lunch and I had an issue with my salad. The manager immediately replaced my food with another order and refunded the meal with apologies. He came around again to ask if everything was ok and gave us a voucher for a future meal. The way he handled the situation was above and beyond. I frequent this location because it’s an easy meet up spot, the food is generally healthy (if you know what to order) and service is exceptional.
Frequently Asked Questions About Newk's Eatery
What are the regular hours of operation for Newk's Eatery at 9722 Great Hills Trail?
Newk's Eatery is open daily from 10:30 AM to 9:00 PM.
Does Newk's Eatery offer delivery and pickup services?
Yes, Newk's Eatery offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.
How can I place an order for pickup or delivery from Newk's Eatery?
You can order pickup or delivery online through their menu links at https://newks.com/menu/33055?handoff=pickup for pickup and https://newks.com/menu/33055?handoff=delivery for delivery.
What types of payment are accepted at Newk's Eatery?
Newk's Eatery accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of food does Newk's Eatery serve?
They serve salads, sandwiches, crispy made-to-order pizza, hearty soups, and desserts featuring family tradition recipes and trending flavors.
Is Newk's Eatery suitable for casual dining and catering services?
Yes, Newk's Eatery offers casual dining and catering services with a menu that includes sandwiches, pizza, soups, salads, and desserts.
Are there any nearby places where I can go for a relaxing spa or beauty treatment after visiting Newk's Eatery?
Yes, several nearby options include Milk & Honey Salon & Spa, milk + honey | Arboretum Market, SALON by milk + honey, Milk and Honey spa, and Bluemercury beauty salon.
Where can I shop for home goods or kitchen supplies near Newk's Eatery?
Nearby you can visit Williams-Sonoma, Pottery Barn, Pottery Barn Kids, and AllModern for kitchen supplies and home decor.
Are there any grocery stores or specialty food places near Newk's Eatery?
Trader Joe's is nearby, offering grocery, health foods, and liquor. Williams-Sonoma also offers specialty foods.
Can I find convenient banking or coffee options near Newk's Eatery?
Yes, there is a Chase Bank and Chase ATM nearby, as well as a Starbucks coffee shop within walking distance.