Mr Gatti's Pizza

3.2
608 reviews

About

Pizza RestaurantFamily Style RestaurantChicken Wings RestaurantTake Out RestaurantRestaurant Delivery ServiceMr. Gatti's Pizza
Since 1969, we've been committed to creating unforgettable moments for all of our guests and having the best pizza in town!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Mr Gatti's Pizza
801 E William Cannon Dr, Austin, TX
78745, United States

Hours

Reviews

3.2
608 reviews
5 stars
228
4 stars
89
3 stars
71
2 stars
46
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or unhelpful.

Food Quality

Customers expressed dissatisfaction with food quality, including issues with incorrect orders, burnt pizzas, and unsanitary conditions.

Order Timing

Many reviews highlighted long wait times for orders, both for in-store pickups and deliveries, often exacerbated by understaffing.

Overall Experience

While some customers enjoyed their meals and praised the atmosphere, others reported significant issues that led to disappointment, suggesting inconsistency in service and food quality.
  • IT
    Istiaque Talukder
    Jan 4, 2026
    5.0
    For those who order doordash or uber eats, as a driver i thought i should let you know they always ask if you have a pizza delivery bag and if you don’t they give you one. No other pizza store does this. So just fyi this is exemplary above and beyond. Thank you Mr. Gattis
  • SC
    Sharee C.
    Oct 30, 2025
    4.0
    Food is always good, service is hit or miss
  • RS
    Regina Smith
    Oct 28, 2025
    1.0
    Rude lady and says I can't add black olives to my cheese sticks and then proceeded to tell me for the last 20+ years I've not been able to add black olives to my cheese sticks because there isn't a button. She just didn't want to be helpful or do anything other than what's the minimum required. Adding black olives to cheese sticks isn't any different than adding them to a pizza. You guys are just lazy. I order this all the time. This is the very first Mr. Gatti location that has refused to serve me. The business was empty and she was happy to see me leave. I guess you guys run off wishes and prayers and not money. I went next door and it was packed. There's a reason you guys can't even sell your specials. It's the service. Think about it.
  • RD
    Robbin Dexter
    Oct 20, 2025
    5.0
    I told him no jalapenos on my sampler! They put them anyway 😂
  • JR
    Jose Rangel
    Oct 13, 2025
    1.0
    Un pésimo servicio, soy un driver de Doordash y un empleado me hizo esperar por una orden que la aplicación decía que debía entregármela a las 7:57 pm, me dice espera 5 minutos, espere mas de 15 minutos por una orden, y lo que me dijo fue que cancelara la orden, no es posible que una orden espere mas de 15 minutos cuando debería entregarla a la hora que dice la aplicación, si dice 7:57 pm es a esa hora, no esperar mas de 15 minutos por una orden que aun no estaba lista Terrible service, I am a Doordash driver and an employee made me wait for an order that the app said should be delivered at 7:57 pm, he tells me to wait 5 minutes, I waited more than 15 minutes for an order, and what he told me was to cancel the order, it is not possible for an order to wait more than 15 minutes when it should be delivered at the time the app says, if it says 7:57 pm it is at that time, do not wait more than 15 minutes for an order that was not ready yet

Frequently Asked Questions About Mr Gatti's Pizza

What are the delivery hours of Mr Gatti's Pizza William Cannon?

Delivery is available Monday to Thursday and Sunday from 10:30 AM to 9:00 PM, and Friday to Saturday from 10:30 AM to 10:00 PM.

Can I pick up my order directly from the Mr Gatti's Pizza William Cannon location?

Yes, in-store pickup is available Monday to Thursday and Sunday from 10:30 AM to 9:00 PM, and Friday to Saturday from 10:30 AM to 10:00 PM.