McDonald's

3.4
1115 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7409 North FM 620, Austin, TX
78726, United States

Hours

Reviews

3.4
1,115 reviews
5 stars
395
4 stars
208
3 stars
186
2 stars
86
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and rude interactions, with some highlighting issues with management and staff behavior.

Order Accuracy

Many reviews noted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold fries and improperly cooked items, while some praised the freshness of certain meals.

Wait Times

Several customers expressed frustration with long wait times, both in the drive-thru and for in-store orders.

Cleanliness

The restaurant was often described as clean, with some customers appreciating the tidy dining area.
  • CB
    Cami Babineaux
    Dec 27, 2025
    5.0
    One of the best McDonald’s they always get my order right
  • MW
    Micah Williams
    Dec 17, 2025
    5.0
    I had a great experience
  • BG
    Brian Gallimore
    Dec 14, 2025
    5.0
    Muggsys first Chicken Nugget! She’s lovin it!
  • RR
    Rosa Rodriguez
    Dec 7, 2025
    5.0
    Crew members always smiling. Good attention to the coustumers and pretty accourate. If they do a mistake they fix it righ away.
  • JE
    Justin England
    Dec 6, 2025
    1.0
    Consistently the worst McDonald's that I've had in Austin. The fries are always lukewarm and not crispy, and the burger patties taste like they just made too many in advance and they sat under a heat lamp for way too long. Can't tell you the last time I had fresh Krispy salty fries and a freshly cooked hot Burger here. If you don't have the volume stop making so much in advance. Clearly you have a problem based on the reviews. I'm convinced this is the Crux of your issue. And the handful of five-star reviews on here stating best McDonald's ever are clearly BS posts designed to try and up the average.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM.