Brand Certified
McDonald's
3.4(1118 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7409 North FM 620, Austin, TX
78726, United States
Certified by McDonald's • Mar 01, 2026
(512) 996-9449
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,118 reviews
5 stars
397
4 stars
208
3 stars
185
2 stars
85
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, indicating a significant decline in service quality.
Food Quality
Many reviews mentioned cold or stale food, with complaints about incorrect orders and lack of freshness.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and poor management, leading to a negative dining experience.
Inconsistent Experience
Customers experienced a wide range of service quality, with some visits being satisfactory while others were disappointing, suggesting inconsistency in operations.
- CHCatracha Vlogs HernándezFeb 24, 20261.0Hoy fue un día loco, pasé por mi café de siempre, pero no tuve tiempo de revisar mi pedido como siempre hago, pedí un café con 3 azúcares y 3 cremas, pero me lo dieron negro, ¡omg!😡😡
- RFruben frometaFeb 13, 20261.0Manager revisen las cámaras a las 10pm de día 13 de febrero de 2026 ..estaba comiendo en el salón y me dijeron que tenía que salir que estaba cerrado ya .y tuve que salir con la hamburguesa sin terminar en mi mano .mal servicio al cliente lo siento no vuelvo más aquí
- ADAngel DeleonJan 20, 20261.0Service is really bad waiting for some one to actually help you ..to order or even give your.. drinks manager sitting with 6 people waiting..on line.. toke 25 minutes to get our food.
- BDBrittany DurbinJan 12, 20261.0Worst McDonald's ive been to in a long while. This place used to be good, great service less than a year ago and now they hired abunch of people that dont speak a lick of English so have fun with them not getting your order right. I ordered 2 drinks, drinks that they didn't even have to actually make and it took 15 minutes because they got them wrong and the proceeded to remake them wrong again because they didn't understand. This was my 4th time with this happening where I tell them something and they are getting it way wrong or missing items. I even had an employee argue with me over 3 pancakes that THEY forgot. Absolutely ubsurd. Especially when other people are frustrated with orders standing in line next to me to! DO BETTER PEOPLE!
- CBCami BabineauxDec 27, 20255.0One of the best McDonald’s they always get my order right
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store or Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer free WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which popular fast food restaurants are located near this McDonald's?
Nearby fast food restaurants include Taco Bell, Taco Cabana, and another McDonald's location.
Are there any nearby coffee shops to visit before or after dining at McDonald's?
Yes, Starbucks is nearby and provides a great coffee option close to McDonald's.
What nearby amenities can customers find around this McDonald's?
Customers can find AT&T Store, Lamb's Tire & Automotive, Orangetheory Fitness Four Points, and even Hippy Hollow at Lake Travis beach nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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