McDonald's

3.3
316 reviews
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Business Details

710 E Ben White (Walmart), Austin, TX
78704, United States
(512) 707-6838
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
710 E Ben White (Walmart), Austin, TX
78704, United States

Hours

Reviews

3.3
316 reviews
5 stars
114
4 stars
57
3 stars
35
2 stars
23
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently noted that the location is understaffed, leading to long wait times and poor service.

Customer Service

Many reviews highlighted rude and unprofessional behavior from employees and management, contributing to a negative dining experience.

Food Quality

Several customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Mixed Experiences

While some customers praised the food and service, many others expressed dissatisfaction, indicating inconsistency in performance.

Cleanliness

Numerous reviews mentioned that the restaurant was dirty and poorly maintained, affecting the overall dining experience.
  • MS
    Manuel Sanchez
    Nov 11, 2025
    1.0
    Should give this place zero stars they try to rush you when ordering, terrible communication
  • KK
    Kela
    Nov 4, 2025
    1.0
    Needs more staff
  • JB
    Jonathan Benitez
    Nov 2, 2025
    1.0
    Ordered a strawberry shake, didn’t get it so I showed an employee and they walked off so I show another employee and they do the same and waited around 20 minutes too
  • IM
    Itzel Martinez
    Sep 21, 2025
    1.0
    Incompetent general manager. A very sour person who is not happy where she is working at and takes it out on people. Not nice at all, it didn’t cost her an arm or a leg to let us have a simple spoon, telling us we can’t have one is fine, but being rude and disrespectful about it is another thing.
  • NA
    Nadia Cassandra Alaniz
    Sep 3, 2025
    1.0
    Yesterday before i bought an ice cream sundae i asked the “manager” if the ice cream machine worked he rolled his eyes and just nodded after ingot my ice cream i asked for a glass for water he said we dint have water so i go over to the soda machine and see there is water i was like ok i guess he is just having a bad day. The we ordered a happy meal for my daughter we get it and while my daughter is eating and employee comes over and asked us to move cuz they were closing off the area and i told her no since my daughter was still eating and she said its policy and i said no she is still eating and then she went to get the “manager” and he said i needed to move and i said no my daughter is eating. And we did exchange some words and he got “security” cuz all that dude did was kick us out and not try to de-escalate the situation!! NEVER GOING BACK THERE!!!!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 7:00 AM to 10:00 PM.

What are the drive-through hours at this McDonald's?

The drive-through is open every day from 7:00 AM to 10:00 PM.