McDonald's

3.3
317 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
710 E Ben White (Walmart), Austin, TX
78704, United States

Hours

Reviews

3.3
317 reviews
5 stars
114
4 stars
57
3 stars
35
2 stars
23
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Staffing Problems

Customers noted that the location is often understaffed, resulting in long wait times and poor service.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.

Mixed Food Quality

While some customers enjoyed the food, others reported issues with cold or poorly prepared items.
  • JH
    Joshua Hulett
    Dec 7, 2025
    1.0
    Harassment outside by automated voice system and treated like a criminal inside while picking up an order. Peak police state behavior
  • MS
    Manuel Sanchez
    Nov 11, 2025
    1.0
    Should give this place zero stars they try to rush you when ordering, terrible communication
  • KK
    Kela
    Nov 4, 2025
    1.0
    Needs more staff
  • JB
    Jonathan Benitez
    Nov 2, 2025
    1.0
    Ordered a strawberry shake, didn’t get it so I showed an employee and they walked off so I show another employee and they do the same and waited around 20 minutes too
  • IM
    Itzel Martinez
    Sep 21, 2025
    1.0
    Incompetent general manager. A very sour person who is not happy where she is working at and takes it out on people. Not nice at all, it didn’t cost her an arm or a leg to let us have a simple spoon, telling us we can’t have one is fine, but being rude and disrespectful about it is another thing.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 7:00 AM to 10:00 PM.

What are the drive-through hours at this McDonald's?

The drive-through is open every day from 7:00 AM to 10:00 PM.