McDonald's

3.5
1502 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7010 Hwy 71 W, Austin, TX
78735, United States

Hours

Reviews

3.5
1,502 reviews
5 stars
549
4 stars
301
3 stars
246
2 stars
115
1 star
291

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of attention.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and being charged incorrectly, indicating a consistent problem with order fulfillment.

Food Quality

While some customers enjoyed the food, there were frequent complaints about stale or cold items, suggesting inconsistency in food preparation and freshness.

Speed of Service

Several reviews mentioned long wait times in the drive-thru and for orders, with some customers expressing dissatisfaction with the speed of service.

Cleanliness

A few customers noted that the restaurant was clean and well-maintained, but others reported dirty conditions, particularly at the drink station.
  • LG
    Lydia Gonzales
    Nov 12, 2025
    2.0
    Terrible, fries always taste old and orders are always wrong.
  • PM
    Patrick McDonagh
    Nov 12, 2025
    4.0
    Friendly staff..if somewhat hard to understand. Clean restrooms
  • OS
    Ozzy's Auto Detailing-Mobile Service
    Nov 4, 2025
    1.0
    The attendant was very rude and pretty much threw the food in my hand. I had ordered online and she said they didn’t have what I ordered but when I asked for a refund she miraculously found the ingredients to make my order. But when I got my order it was made with low quality and below average effort
  • JC
    Jason Crawley
    Oct 20, 2025
    1.0
    Who every says this is fast food is mistaken, Slow is anvast understatement. Sat in drive thru for over 10 minutes before getting food. Would have left if didn't order thru app so had already paid. Really poor service. Not to mention that the food was still cold.
  • BS
    Britani Garcia salvador
    Oct 13, 2025
    1.0
    Macdonal como siempre decepciona hice un pedido y no me entregaron mi orden completa y me la cobraron y no entregaron todo lo que

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 7010 Hwy 71 W, Austin?

Delivery is available Monday to Wednesday from 5:00 AM to 12:45 AM, Thursday from 5:00 AM to 3:59 AM, Friday and Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 12:45 AM.

When is the drive-thru open at this McDonald's location?

Drive-thru hours are Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday open 24 hours, and Sunday from 4:00 AM to 1:00 AM.