McDonald's

3.5
1509 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7010 Hwy 71 W, Austin, TX
78735, United States

Hours

Reviews

3.5
1,509 reviews
5 stars
551
4 stars
301
3 stars
249
2 stars
114
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored during their interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and confusion at the drive-thru, leading to frustration.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean tables and restrooms, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, others complained about stale or poorly prepared items, indicating inconsistency in food quality.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported even during off-peak hours.
  • DG
    Daniel Gray
    Dec 31, 2025
    1.0
    Rude, strong headed, inaccurate and unable to accept feedback. Very proud staff that has no clue what they are doing.
  • RG
    Russell Gallahan
    Dec 27, 2025
    4.0
    Service is a little slow, even at 2pm on a Saturday.
  • YA
    Yakelin Armas
    Dec 26, 2025
    1.0
    En este macdonal el supuesto manager me tiró mi orden pues al parecer tratan mal a los cliente !!!!!
  • MM
    Michael MacLean
    Dec 21, 2025
    1.0
    Old and poorly maintained. We ate in, and the tables and floors were dirty. The soda machine was full of air and the ice machine barely worked. Avoid this location if possible.
  • LG
    Lydia Gonzales
    Nov 12, 2025
    2.0
    Terrible, fries always taste old and orders are always wrong.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 7010 Hwy 71 W, Austin?

Delivery is available Monday to Wednesday from 5:00 AM to 12:45 AM, Thursday from 5:00 AM to 3:59 AM, Friday and Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 12:45 AM.

When is the drive-thru open at this McDonald's location?

Drive-thru hours are Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday open 24 hours, and Sunday from 4:00 AM to 1:00 AM.