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McDonald's

3.4
(2232 reviews)

Business Details

6503 I 35 S, Austin, TX
78701, United States
(512) 448-4484
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6503 I 35 S, Austin, TX
78701, United States

Hours

Reviews

3.4
2,232 reviews
5 stars
772
4 stars
438
3 stars
352
2 stars
176
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, raising concerns about freshness and quality.

Cleanliness

The location was often described as dirty, with issues such as unclean tables and a lack of basic supplies.

Management Issues

Several customers noted poor management practices, including unhelpful responses to complaints and inadequate staffing.
  • FP
    Farida Puente
    1 day ago
    1.0
    I came in this morning and I ordered a Mocha Frappe with an expresso shot and I received a caramel frappe. Worst morning ever.
  • JS
    Justin Simmank
    Feb 19, 2026
    1.0
    I went through the drive-thru today and ordered a shake and a frappe. Even though there was only one car ahead of me, I was told to park in spot 1—which already seemed excessive for just two drinks. After waiting outside for 15 minutes, I finally went inside and found my drinks sitting on the counter, melting. Unfortunately, this isn’t the first issue I’ve had at this location. The last time I came for breakfast, they left the eggs off my sandwich for no reason and even charged me extra for bacon that I never added. The service here consistently falls short
  • GH
    Greg Harold
    Feb 7, 2026
    1.0
    I spoke clear english nd had to repeat myself three times in the drive through thst I wanted a sausage egg mc muffin at 3am and I was the only customer outside. This lady give me a ham and cheese mc muffin instead. Can't even get the order correct when I was the only one outside. I don't recommend going to this location
  • CC
    Chris
    Jan 31, 2026
    1.0
    The employees here are so simple, absolute awful location.
  • RW
    Raab W
    Jan 26, 2026
    1.0
    No fries in the bag with my meal. No strawberry pies available even though I paid for them. No answer when I called. It is way too cold to be screwing your customers over.

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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