Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or stale food.
Atmosphere
The dining environment was criticized for being dirty and unwelcoming, with reports of unsanitary conditions.
DD
Diego DonJuan
Jan 2, 2026
1.0
I came in this morning to pick up an Uber order and the cashier just walked away. Nobody even spoke to or looked at me for 5 minutes, and it was hardly anyone there. I ran my bodycam and will put this on my YouTube channel when I can figure out how to edit those. The cashier, especially the main one behind the register went out of her way to avoid eye contact... It was almost impressive... She never spoke to me or acknowledged me. She just walked away when it was my turn at the register.
J2
JoshB_02 2k20
Dec 21, 2025
1.0
Consistently slow, can’t get food out on time and the customer service is terrible. You could be standing there at the register and they’ll look at you like you’re not even standing there. Ordering on the app is no different. Last time I will be coming to this McDonald’s. And I only ordered one thing like wow. Almost 20 minutes for a McChicken be fr
SS
Serenity S.
Nov 2, 2025
1.0
Extremely unprofessional and disrespectful staff constant cold food will not be returning talked down too by staff every time for their mistakes
EA
Elliott Arizmendi
Oct 21, 2025
5.0
Love the Daily double meal deal. This is spot on.
JM
Jennifer Martinez
Sep 27, 2025
5.0
The spicy crispy sandwich came very hot and was fresh. I’ll be getting it again. It is a pretty spicy tho 🔥