McDonald's

3.2
399 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
9300 S I-35 (Walmart), Austin, TX
78748, United States

Hours

Reviews

3.2
399 reviews
5 stars
119
4 stars
74
3 stars
64
2 stars
37
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude staff, with many customers feeling disrespected and ignored.

Order Accuracy

A significant number of customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items, indicating inconsistency.

Atmosphere

The location's cleanliness and overall atmosphere received mixed reviews, with some noting dirty tables and restrooms.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good service during busy times.
  • SS
    Serenity S.
    Nov 2, 2025
    1.0
    Extremely unprofessional and disrespectful staff constant cold food will not be returning talked down too by staff every time for their mistakes
  • EA
    Elliott Arizmendi
    Oct 21, 2025
    5.0
    Love the Daily double meal deal. This is spot on.
  • JM
    Jennifer Martinez
    Sep 27, 2025
    5.0
    The spicy crispy sandwich came very hot and was fresh. I’ll be getting it again. It is a pretty spicy tho 🔥
  • JR
    Jesse Ruiz
    Jul 28, 2025
    1.0
    The cashier lied to me saying that I couldn't get a water cup becausevthe water doesn't have filter. I told them it's the same water being used for the soda. Then the manager lied too n finally said to me ill give u the water cup but make sure it's for water. They profiled me as a thief n embarrassed me in front of others. I feel like crying.
  • LC
    linda Castillo
    Jun 26, 2025
    1.0
    order 2 happy meal chicken nuggets .. day old nuggets and fries, only good thing was my tea. customers service was bad when asked for a bag.. it's unfortunate because i like mcdonald's

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9300 S I-35 (Walmart) in Austin, TX?

McDonald's is open daily from 6:30 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is available daily from 6:30 AM to 11:00 PM.