Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, impacting the overall dining experience.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold or stale items, indicating inconsistency in food quality.
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Richard Sepeda
Jan 19, 2026
2.0
Not very clean and the management clearly acts as they do not want our business 🙄 .
DD
Diego DonJuan
Jan 2, 2026
1.0
I came in this morning to pick up an Uber order and the cashier just walked away. Nobody even spoke to or looked at me for 5 minutes, and it was hardly anyone there. I ran my bodycam and will put this on my YouTube channel when I can figure out how to edit those. The cashier, especially the main one behind the register went out of her way to avoid eye contact... It was almost impressive... She never spoke to me or acknowledged me. She just walked away when it was my turn at the register.
J2
JoshB_02 2k20
Dec 21, 2025
1.0
Consistently slow, can’t get food out on time and the customer service is terrible. You could be standing there at the register and they’ll look at you like you’re not even standing there. Ordering on the app is no different. Last time I will be coming to this McDonald’s. And I only ordered one thing like wow. Almost 20 minutes for a McChicken be fr
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Serenity S.
Nov 2, 2025
1.0
Extremely unprofessional and disrespectful staff constant cold food will not be returning talked down too by staff every time for their mistakes