McDonald's

3.4
2076 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9422 N Lamar Blvd, Austin, TX
78753, United States

Hours

Reviews

3.4
2,076 reviews
5 stars
780
4 stars
372
3 stars
310
2 stars
142
1 star
472

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and reused cups, raising health concerns.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

While some customers praised the food quality, many reported receiving cold or stale items.

Management Issues

Reviews indicated dissatisfaction with management, citing rude behavior and lack of effective problem resolution.
  • KQ
    Kyanda Queen
    5 days ago
    1.0
    Very dirty nobody cleans the tables or sweeps more worried about the cleaning of windows the the lobby and the women bathroom disgusting
  • VP
    venkatesh polineni
    Jan 3, 2026
    5.0
    I had an incredible experience at this location thanks to a standout employee. While I didn't catch his name, his 'customer-first' mindset was evident from the start. He took full responsibility for ensuring I had the best experience possible and made me feel truly valued. A huge salute to his efforts!
  • KH
    Kevin Hooter
    Dec 27, 2025
    1.0
    My wife wanted 1 medium fry and 2 buffalo sauces from McDonald’s. McDonald’s charged me an extra $1 for the two buffalo sauces!! So corrupt! Way to squeeze every dime out of the working class, McDonald’s. We won’t be returning!
  • ID
    Ismenia Diaz
    Dec 17, 2025
    1.0
    Dios que mala atención siempre tengo que esperar
  • SM
    Selena Martinez
    Dec 5, 2025
    1.0
    Very UnSanitary! Some rude employees! They re-use their cups they washed them and put them back so they wouldn’t waste their cups! Like who does that? They get mad at an employee’s for throwing away their cups like really? I tried to report it for this but didn’t do anything they are disgusting! Please do not eat or have your kids eat it there for many health reasons! The managers are very rude to their employees and customers! Idk what this owner is thinking to keep this place open. They need to replace their managers for better ones that will run this place as they should be. This is the only McDonalds that I have ever been to that re uses their cups is furiously disgusting!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 9422 N Lamar Blvd, Austin, TX?

McDonald's at 9422 N Lamar Blvd offers delivery 24 hours a day, every day of the week.

Is drive-thru service available 24/7 at this McDonald's location?

Yes, the drive-thru is open 24/7 every day at this McDonald's location.