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McDonald's

3.4
(2077 reviews)

Business Details

9422 N Lamar Blvd, Austin, TX
78753, United States
(512) 969-2997
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9422 N Lamar Blvd, Austin, TX
78753, United States

Hours

Reviews

3.4
2,077 reviews
5 stars
782
4 stars
370
3 stars
310
2 stars
142
1 star
473

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and a lack of general cleanliness in the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Speed of Service

Customers experienced long wait times for their orders, with some stating that the service was consistently slow.

Food Quality

While some reviews praised the food quality, many others reported issues such as cold food and incorrect items.
  • O5
    Oscar588 588
    Feb 22, 2026
    1.0
    Guy named Oscar was horrible and rude
  • CY
    Chuck Ybarra
    Feb 3, 2026
    5.0
    Picked up a Happy Meal (Chicken Nuggets) and a Quarter Pounder Combo. Combo was great, and our Grandson loved the Nuggets.
  • DM
    deiber marquez
    Feb 3, 2026
    1.0
    Increíble la duración que tiene esta tienda para entregar pedidos es de las mas lentas que pueden haber
  • JM
    Jayson Moore
    Jan 21, 2026
    5.0
    Very quick witted and reliable.
  • MM
    makeupyourmind82
    Jan 17, 2026
    1.0
    This is the worst McDonald's in the history of McDonald's. They will straight up steal your money and not provide the food you ordered. The last time I visited here I mobile ordered breakfast and upon arriving they said they wouldn't make my order. I asked for a refund and they said "just do it in the app". Unbeknownst to me, there was no way to do this in the app. I went to a different McDonald's 5 minutes later to place an order and they also said there's no way to do that in the app. So I then contacted McDonald's customer service and they also claimed there's no way to give me a refund. They are just allowed to steal your money by a fluke. Not only that but the last 3 times I visited this same location my food was 100% incorrect. I ordered a Sugar Free coffee and was handed a coffee that had triple sugar added. The time before that, the app changed my pickup to inside vs. drive thru. When I got to the drive thru, they refused to give me my food. They forced me to go inside and pick up the order from the counter. This place is absolutely filthy from floor to ceiling as well. There is food and trash everywhere. I would be surprised if the health inspector had been in been in the past 3 years. There are many more encounters similar to these, where I've had to throw away my whole order. Dare I forget to mention there is always a homeless person sitting next to the drivethru window or standing the the drivethru waiting to harass you for money. Please do not go here, this place is completely awful. I'm still in shock that customer service won't provide a refund, which is theft of services.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 9422 N Lamar Blvd, Austin, TX?

McDonald's at 9422 N Lamar Blvd offers delivery 24 hours a day, every day of the week.

Is drive-thru service available 24/7 at this McDonald's location?

Yes, the drive-thru is open 24/7 every day at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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