Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,068 reviews
5 stars
776
4 stars
371
3 stars
311
2 stars
142
1 star
468
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and confusion regarding menu items.
Food Quality
Feedback on food quality was mixed; while some praised fresh and tasty food, others complained about cold or stale items.
Cleanliness and Environment
Several reviews mentioned unsanitary conditions and a noisy environment, detracting from the overall dining experience.
Operational Issues
Customers experienced long wait times, problems with mobile orders, and inconsistent service hours, leading to frustration.
- JDJesús Duque1 day ago1.0I do not recommend this McDonald’s at all. The tables were dirty, the place didn’t look well-maintained, and the staff seemed unorganized. They were slow and not efficient when preparing the orders. Overall, it was a disappointing experience.
- DCDeborah ConnerNov 3, 20252.0AWFUL, Awful, awful customer service‼️I called this location of McDonald's after I reheated my order from 10/31. My Order #1604 McChickens were spicy instead of regular. After a 5 minutes and 47 seconds phone conversation (mostly to get someone to speak to me in English) I was told to return to the store and ask for Talia or another name I didn't quite understand. I don't drive since my stroke so I let the person know I'd have to wait for my daughter or I'd have to return via CapMetro bus. When I did return later that evening via bus: I was treated as if I was attempting to steal from the store, ignored by Maria the manager on duty (I didn't start recording until I had waited over three minutes for the young counter worker to convey my situation to Maria), then I was harassed by a security guard (who had to type into his phone's translation app when he scared me) as I attempted to locate the manager or owner's information on the windows‼️ I had to call 911 to get him to move away from me.🍔👎🏽👩🏻🍳👎🏽🚨 👎🏽
- JBJulio José De León barriosOct 30, 20251.0No me dieron lo que pedí pedí dos hamburguesas de la número 7 y me dieron dos hamburguesas que ni se que número eran
- S_Savv _Oct 19, 20251.0cureently 4am, tried to order on Uber, they said no one was at the store. tried calling as well with no answer, listed as 24 hours but I guess its not??? why say youre 24 hours if youre not going to take any orders. :/
- APAnnette PresleyOct 16, 20251.0This place is horrible you can’t pull up to the drive thru without someone begging for money. The line was long meaning you are busy but my food was still cold.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 9422 N Lamar Blvd, Austin, TX?
McDonald's at 9422 N Lamar Blvd offers delivery 24 hours a day, every day of the week.
Is drive-thru service available 24/7 at this McDonald's location?
Yes, the drive-thru is open 24/7 every day at this McDonald's location.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for curbside pickup or no-contact delivery?
Yes, this location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the menu for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order online for McDonald's delivery?
You can place an online order for delivery at https://mcdonalds.order.online/business/-5579.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App available on iOS (https://apps.apple.com/us/app/mcdonalds/id922103212) and Android (https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US).
What nearby places can I visit before or after dining at this McDonald's?
Nearby you can visit H-E-B supermarket, Little Walnut Creek Branch of Austin Public Library, or the Motel 6 Austin - Tx - North.
Are there other fast food options close to McDonald's at 9422 N Lamar Blvd?
Yes, Taco Bell, REGIOS tacos al vapor food truck, Whataburger, and El Tacorrido Mexican Restaurant are nearby options.
How can nearby services like H-E-B ATM or Coinstar help customers at McDonald's?
Customers can conveniently withdraw cash or exchange currency at H-E-B ATM or Coinstar machines near McDonald's, facilitating easier payments.