Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,831 reviews
5 stars
503
4 stars
260
3 stars
244
2 stars
169
1 star
655
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Management
Several reviews highlighted the effectiveness of the manager, Ana, in resolving issues, but many others criticized the overall management and staff training.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty restrooms and unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, incorrect orders, and poorly prepared meals.
Order Accuracy
A significant number of reviews indicated frequent issues with order accuracy, including missing items and incorrect food.
- EAEjaz AhmedNov 5, 20251.0No wonder why this is the lowest rated McDonald’s the food taste like shit and the staff is irresponsible. It took 30 minutes for a fast food to arrive lol now we’re gonna visit this store and whoever reading this, please don’t visit
- ASAnastacia SeekingNov 3, 20253.0Ive never had issues at this mcdonalds except today that i found plastic inside my breakfast burrito… manager Ana was nice and efficient in resolving the issue by reiumbursing my money back.
- PMPeter McdonaldNov 1, 20255.0Kid messed up my coffee but the mansger is the best and hooked it up
- EGElizabeth GOct 23, 20251.0I hate giving bad reviews, but this place and their staff are just bad in every aspect. They over charge for drinks in not going into so much detail but just don’t go if you don’t want to over pay for a meal price then get charge 1.99 for changing a soft drink to a Gatorade or for a morning coffee.
- RZRicky ZaragozaOct 10, 20251.0Worst experience. I received no help and was ignored for the entire 25 minutes I was there. I waited for approximately 15 minutes before a staff member, who was on the phone sitting in the lobby, approached me. After telling her what I needed, she immediately returned to sitting down. I was offered no service and was completely ignored
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 8500 E Hwy 290, Austin?
McDonald's is open from 5:00 AM to midnight on Mondays to Wednesdays and Sundays, and from 5:00 AM to 1:00 AM on Thursdays to Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:30 AM to 11:00 PM.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on E Hwy 290?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
What services does McDonald's provide besides dining in?
McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What are some nearby food options around McDonald's on E Hwy 290?
Nearby options include Jack in the Box, Bill Miller Bar-B-Q, Waffle House, and In Hot Water-Austin, TX—all offering various fast food and dining choices.
Are there convenient stores or gas stations near McDonald's?
Yes, there are two 7-Eleven stores, Chevron Station Austin, and a Shell gas station near McDonald's, which can be useful for quick errands or fueling up your vehicle.
What local attractions or services are close to McDonald's that customers might visit?
Customers might visit nearby places like Breakthrough Church, Gallery Hypnotica cafe, Sleep Inn & Suites Austin hotel, and the Tuscany Business Park parking area before or after dining.