Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,852 reviews
5 stars
506
4 stars
262
3 stars
245
2 stars
170
1 star
669
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 20 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu availability.
Staff Attitude
Numerous customers noted rude and unprofessional behavior from staff, including lack of acknowledgment and poor customer service.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness issues within the restaurant.
Food Quality
Customers frequently complained about cold food, incorrect items, and overall dissatisfaction with the quality of the meals.
- SBSteven BehnkeDec 31, 20251.0Garbage. Waited 30 in my car for cold food. Employees don't seem to know what us going on.
- MFMiguel angel Alvarez FernándezDec 24, 20251.0No sirve como servicio rapido.estan todos parados con tremendo cola y ponen el servicio de Uber y door dash en la misma linea de las personas q pidennoara comer allí.si es para llevar pedido por una app tiene q estar listo no se debe esperar a q terminen los demás pedidos q son para allí.tienen prioridad
- MCMiguel Alain Alvarez CaballeroDec 24, 20251.0Malísimo servicio.es lo más lento que he visto.deberian ponerle una tortuga. No entienden bien para separar pedidos de llevar a pedidos de comer allí.todos por igual no diferencia cuál es más rápido
- HRhector rosalesDec 17, 20251.0Lots of people in the kitchen, nobody attending the counter, and everyone laughing senselessly... the self-checkout doesn't work, only one screen is functional. Very bad service...I’m waiting more of ten minutes for made my order 😒
- JLJalanda landabeeDec 7, 20251.0I am rarely compelled to give a negative review. However, I drove through tonight to purchase the limited time Grinch Meal. They were understandably slammed. The payment window informed me that there was no available receipt. Hmm... OK I waited patiently in line to reach the hand out window. They were out of BBQ sauce. Ok. No problem. I got home: NO GRINCH DILL SALT and cold, unsalted fries. When I called, first they hung up: I was not rude. I was nearby and would go back. The second call : They told me, "We ran out of the salt a long time ago." So, we can't give it to you if you come back. What??? How do you sell something that you don't have???? She said they would give me free fries. No thank you. You don't sell what you DON'T HAVE.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 8500 E Hwy 290, Austin?
McDonald's is open from 5:00 AM to midnight on Mondays to Wednesdays and Sundays, and from 5:00 AM to 1:00 AM on Thursdays to Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:30 AM to 11:00 PM.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on E Hwy 290?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
What services does McDonald's provide besides dining in?
McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What are some nearby food options around McDonald's on E Hwy 290?
Nearby options include Jack in the Box, Bill Miller Bar-B-Q, Waffle House, and In Hot Water-Austin, TX—all offering various fast food and dining choices.
Are there convenient stores or gas stations near McDonald's?
Yes, there are two 7-Eleven stores, Chevron Station Austin, and a Shell gas station near McDonald's, which can be useful for quick errands or fueling up your vehicle.
What local attractions or services are close to McDonald's that customers might visit?
Customers might visit nearby places like Breakthrough Church, Gallery Hypnotica cafe, Sleep Inn & Suites Austin hotel, and the Tuscany Business Park parking area before or after dining.