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McDonald's

3.5
(1443 reviews)
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Business Details

7950 Burnet Rd, Austin, TX
78758, United States
(512) 454-9394
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7950 Burnet Rd, Austin, TX
78758, United States

Hours

Reviews

3.5
1,443 reviews
5 stars
521
4 stars
315
3 stars
244
2 stars
101
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Many reviews highlighted poor cleanliness in the dining area and bathrooms, with dirty tables and a general lack of upkeep.

Food Quality

Inconsistencies in food quality were noted, with some customers receiving cold or improperly prepared meals.

Staff Attitude

Several customers mentioned a lack of attentiveness from staff, with reports of employees ignoring customers and being unhelpful.
  • BH
    Briana Hernandez
    2 days ago
    1.0
    They somehow almost every time get my order wrong. 90% out of the time it’s wrong. I just wanted some fresh breakfast this morning but my order was wrong. Every time i enter the mcdonalds it’s always dirty tables never cleaned and trash on the floor. The atmosphere around is scary too homeless people come here and scream inside the building.
  • LE
    Lesley Errickson
    Feb 13, 2026
    4.0
    Love the look haven't seen one like this food was hot good just wish the employees were a bit friendlier they don't say anything but ...
  • CP
    Chandler Porter
    Feb 5, 2026
    1.0
    Horrible service
  • SM
    Santiago Mayel
    Feb 1, 2026
    1.0
    I've been here many times, but the snow machines are always broken. I come because it's close to my work, but I won't be coming back anymore.
  • SH
    Stephanie Hernandez
    Jan 11, 2026
    1.0
    Dining room tables are dirty, you got gnats here and there. Ketchup dispenser is empty. No tea on the counter. They clean tables just picked up the table markers and thats it,they didnt wipe tables down.
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Certified February 22, 2026Yext Knowledge Graph
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