McDonald's

3.5
1427 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7950 Burnet Rd, Austin, TX
78758, United States

Hours

Reviews

3.5
1,427 reviews
5 stars
517
4 stars
311
3 stars
242
2 stars
100
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, ignored requests, and incorrect orders.

Food Quality

Inconsistent food quality was noted, with complaints about cold, stale, or incorrect items, as well as issues with cleanliness.

Staff Attitude

Many reviews highlighted a lack of friendliness and professionalism among staff, with some customers feeling ignored or disrespected.

Cleanliness

The restaurant's cleanliness was frequently criticized, with dirty tables and unsanitary conditions reported.

Inconsistent Experience

Overall, the experience varied greatly, with some customers praising quick service and fresh food, while others had negative experiences.
  • LM
    Lourdes Martinez
    Nov 5, 2025
    5.0
    Me gusta comer en este lugar,buen servicio y ambiente!!
  • RB
    Robin The Bruce
    Oct 30, 2025
    1.0
    It's still baffles me then McDonald's is in business. They don't know how to spell customer service, their food is absolute garbage, they don't even have playgrounds anymore. Don't get me started if you go inside to eat you'll never get served they only care about their drive-thru and their precious timers. Nothing in the store takes 8 minutes to even cook that being said why does it take 15 minutes to get food?. Because they lack any kind of resemblance of what they used to be. Since the invention of the McFlurry, not that you can ever get one because the machines never work, this restaurant has been absolute garbage. I realize that maybe one out of 100 McDonald's are actually decent but that's not enough to keep them open. It baffles me the people still eat here and not only that but use the excuse that their kids like it. Don't feed your kids this food. It's poison. If they maybe had the playgrounds and a decent kids meal toy I could see you taking them and there is a treat. But they don't and they won't wake up America it's time to put these kind of restaurants to the pasture. Thanks for coming to my TED talk
  • SR
    seth ramsey
    Oct 29, 2025
    1.0
    staff completely ignored us even after we called out to them multiple times to get their attention, i had even waved a guy down that was working and i know he saw me but he just ignored me as well, we were waiting for a doordash pick up and i had asked a worker how long it would take to make a caramel frappe and she couldn’t understand me so she said one moment she would go get someone but nobody came, we yelled maam and sir but we’re ignored and they didn’t come over till the order for doordash was done so then we just said forget it. Never going there again.
  • DC
    Danny Cano
    Oct 21, 2025
    5.0
    Nice very nice customer service and great food
  • RL
    Rosa Looez
    Oct 17, 2025
    1.0
    Me pare publicida engañosa, en las fotos uno ve una oja de lechuga fresca y me colocaron lechuga vieja picada como para piscos o patos, pedi una salsa picante y me facturaron dos que por que no vende menos de dos aaa solo pedí una hamburguesa 🍔, la carne terrible, no lo recomiendo ni volvere a comer aqui

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 7950 Burnet Rd, Austin?

Delivery is available every day from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.