McDonald's

3.5
1435 reviews
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Business Details

7950 Burnet Rd, Austin, TX
78758, United States
(512) 454-9394
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7950 Burnet Rd, Austin, TX
78758, United States

Hours

Reviews

3.5
1,435 reviews
5 stars
520
4 stars
312
3 stars
243
2 stars
101
1 star
259

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customers reported a mix of rude and friendly staff, with many expressing frustration over poor service and lack of attention.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with mobile app orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and bathrooms.

Food Quality

Inconsistency in food quality, with some customers receiving fresh and hot meals while others reported cold or poorly prepared food.

Service Speed

Many customers experienced long wait times, both in drive-thru and for in-store orders, leading to dissatisfaction.
  • SH
    Stephanie Hernandez
    1 day ago
    1.0
    Dining room tables are dirty, you got gnats here and there. Ketchup dispenser is empty. No tea on the counter. They clean tables just picked up the table markers and thats it,they didnt wipe tables down.
  • OH
    Ortan Haywood
    Dec 31, 2025
    1.0
    I'm being very generous for giving a 1 star rating. Very rude staff, food was cold, order was for dine in they bagged my order up and tossed it on the counter. When asked if there was a District Manager they walked away from me and wouldn't answer.
  • YC
    Yuli Cortes
    Dec 2, 2025
    1.0
    If I could no stars! First off I was being rushed to order when I told the female that was taking my order that I wasn't ready and to give me a few minutes, no one was no cars in the drive through! Then the lady was speaking to me in spanish thinking I dont know spanish and I told her nicely that I was still trying to decide what to order she was so rude to me!!! Would never go there again!!!!
  • PO
    Paul Orfanu
    Dec 1, 2025
    5.0
    Excellent place. The staff is very welcoming, friendly, caring, going the extra mile to help. Example is Keyla, always positive and very active (with customers orders and keeping the place clean), or Wimer, very polite and caring. Orders are prompt and accurate. The place is very clean and not crowded. I strongly recommend this place.
  • SR
    seth ramsey
    Oct 29, 2025
    1.0
    staff completely ignored us even after we called out to them multiple times to get their attention, i had even waved a guy down that was working and i know he saw me but he just ignored me as well, we were waiting for a doordash pick up and i had asked a worker how long it would take to make a caramel frappe and she couldn’t understand me so she said one moment she would go get someone but nobody came, we yelled maam and sir but we’re ignored and they didn’t come over till the order for doordash was done so then we just said forget it. Never going there again.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 7950 Burnet Rd, Austin?

Delivery is available every day from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.