Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,756 reviews
5 stars
619
4 stars
351
3 stars
265
2 stars
129
1 star
392
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or incorrect items, while others enjoyed their meals.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms.
Order Accuracy
Many customers experienced issues with order accuracy, often receiving the wrong items or missing components.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of warmth and professionalism from employees.
- WHW H6 days ago5.0They even have a Paul Blart protecting the restaurant... also the bathroom was clean, that is very important to me. It will say a lot to the condition of the kitchen. The dining room was clean.
- DMDeshon MillerNov 17, 20255.0The ladies that work in the morning are so nice and polite to everyone. Good food 💯
- HHHamid HangvalNov 11, 20253.0Everyone knows what we have gone here for since we were kids, The chicken nuggets, and you can't forget about that unforgettably delicious BBQ sauce. People will say it's the large fries, or the incredibly satisfying large Coca Cola drink. It is probably the only version that can compete with a cold mexican coke out of the glass bottle, or served with ice. But they have a few staple breakfast sanwhiches which have alwats hit the sopt for me as well. The sausauge buiscuit with cheese, and the very affordable sausage, and cheese english mcmuffin with a hash brown. Nom!
- AHAshley HendricksonNov 7, 20254.0Just writing to say there is no play place anymore. Hopefully the old pictures will be removed soon and no one else will be deceived by old review photos.
- JTJenna ThompsonOct 22, 20252.0I don’t go to McDonald’s often but this is the one closest to my house so when I do go it’s here. Every single time I’ve gone here, every single time—they give me either someone else’s order or the wrong food in general. I order through the app and pickup at the drive thru…last time I brought it to their attention they said “you can place another order with the items you wanted and come through again.” So you just want me to give you more business despite putting up with the errors again and again? I’m taking the loss this time but I’m posting a review to bring attention to my experiences
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 500 W William Cannon Dr in Austin, TX?
McDonald's at 500 W William Cannon Dr is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location provides a 24/7 drive-thru service.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available 24/7 through their website or McDonald's App.
What types of pickup or delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's at this location have a mobile app for ordering?
Yes, customers can order using the McDonald's App available on both iOS and Android platforms.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Rent-A-Center for electronics and furniture, Octapharma Plasma donation center, and Kidz Dental for healthcare services.
Are there any nearby dining options besides McDonald's?
Yes, nearby dining options include Taco Bell, Papa John's Pizza, Wingstop, and Tutty Frutty ice cream shop.
Is there public transportation or convenient locations nearby to help me visit McDonald's?
While specific transit stations aren't listed, landmarks like H-E-B supermarket, Shell gas station, and Amazon Locker - Imre can help orient you when visiting McDonald's.