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McDonald's

3.4
(1790 reviews)

Business Details

500 W William Cannon Dr, Austin, TX
78704, United States
(512) 443-8443
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 W William Cannon Dr, Austin, TX
78704, United States

Hours

Reviews

3.4
1,790 reviews
5 stars
631
4 stars
355
3 stars
268
2 stars
132
1 star
404

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with receiving incorrect orders or missing items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of communication.

Cleanliness

Some customers noted cleanliness in the dining area and bathrooms, while others reported dirty conditions.

Speed of Service

Several reviews mentioned slow service, particularly in the drive-thru and during peak hours.

Food Quality

Mixed feedback on food quality, with some enjoying the meals while others complained about cold or poorly prepared items.
  • EC
    Emilio Cruz
    3 days ago
    1.0
    Female security guard gotta go took my teen kids here went to restroom my kids got kicked out for doing nothing apparently security guard says you need to be atleast 18 to eat here which is dumb if im there with them wont be coming back.
  • AC
    Alex Culpepper
    Feb 25, 2026
    2.0
    Ordered a pick up. Added extra sauce to my order. Double checked at the window that the sauce was the in bag. Surprisingly no sauce. Sucks to get all nuggets and have no dang sauce.
  • SW
    Sleepless Wanderer
    Feb 18, 2026
    5.0
    Perfect for breakfast, they even have apple pies and chocolate cookies in the morning if you want something sweet (sometimes available.) Cheaper than the one in Walmart. If you pre-order and go through the drive through they sometimes give you a free chocolate chip cookie. They're always accurate and fast.
  • CP
    Cassie Perez
    Feb 12, 2026
    3.0
    The last 3 times I've ordered black coffee from here, I end up with coffee that clearly has dairy in it. People are lactose intolerant and it's not ok to continuously make this mistake. Now I'm all the way home and have to just dump it down the sink since their app doesn't allow you to report issues
  • AC
    Ashley c
    Feb 5, 2026
    1.0
    Me and my friend went to this McDonalds because we wanted to have breakfast there when we sat down after we paid for our food and got it we got immediately kicked out by security because we looked underage and that we needed to show id i understand that this McDonalds is near a middle school and maybe crazy stuff happens but we are both 18 year olds and we weren’t disrupting anyone or anything and they kicked us out in a rude way too because we didn’t have id which is an incredibly stupid rule im not buying from here again because yall mistaked us for middle schoolers when we graduated last year this McDonalds could definitely do better we didn’t do ANYTHING.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 500 W William Cannon Dr in Austin, TX?

McDonald's at 500 W William Cannon Dr is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location provides a 24/7 drive-thru service.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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