Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with receiving incorrect orders or missing items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of communication.
Cleanliness
Some customers noted cleanliness in the dining area and bathrooms, while others reported dirty conditions.
Speed of Service
Several reviews mentioned slow service, particularly in the drive-thru and during peak hours.
Food Quality
Mixed feedback on food quality, with some enjoying the meals while others complained about cold or poorly prepared items.
EC
Emilio Cruz
3 days ago
1.0
Female security guard gotta go took my teen kids here went to restroom my kids got kicked out for doing nothing apparently security guard says you need to be atleast 18 to eat here which is dumb if im there with them wont be coming back.
AC
Alex Culpepper
Feb 25, 2026
2.0
Ordered a pick up. Added extra sauce to my order. Double checked at the window that the sauce was the in bag. Surprisingly no sauce. Sucks to get all nuggets and have no dang sauce.
SW
Sleepless Wanderer
Feb 18, 2026
5.0
Perfect for breakfast, they even have apple pies and chocolate cookies in the morning if you want something sweet (sometimes available.) Cheaper than the one in Walmart. If you pre-order and go through the drive through they sometimes give you a free chocolate chip cookie. They're always accurate and fast.
CP
Cassie Perez
Feb 12, 2026
3.0
The last 3 times I've ordered black coffee from here, I end up with coffee that clearly has dairy in it. People are lactose intolerant and it's not ok to continuously make this mistake. Now I'm all the way home and have to just dump it down the sink since their app doesn't allow you to report issues
AC
Ashley c
Feb 5, 2026
1.0
Me and my friend went to this McDonalds because we wanted to have breakfast there when we sat down after we paid for our food and got it we got immediately kicked out by security because we looked underage and that we needed to show id i understand that this McDonalds is near a middle school and maybe crazy stuff happens but we are both 18 year olds and we weren’t disrupting anyone or anything and they kicked us out in a rude way too because we didn’t have id which is an incredibly stupid rule im not buying from here again because yall mistaked us for middle schoolers when we graduated last year this McDonalds could definitely do better we didn’t do ANYTHING.
What are the operating hours of McDonald's at 500 W William Cannon Dr in Austin, TX?
McDonald's at 500 W William Cannon Dr is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location provides a 24/7 drive-thru service.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available 24/7 through their website or McDonald's App.
What types of pickup or delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's at this location have a mobile app for ordering?
Yes, customers can order using the McDonald's App available on both iOS and Android platforms.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Rent-A-Center for electronics and furniture, Octapharma Plasma donation center, and Kidz Dental for healthcare services.
Are there any nearby dining options besides McDonald's?
Yes, nearby dining options include Taco Bell, Papa John's Pizza, Wingstop, and Tutty Frutty ice cream shop.
Is there public transportation or convenient locations nearby to help me visit McDonald's?
While specific transit stations aren't listed, landmarks like H-E-B supermarket, Shell gas station, and Amazon Locker - Imre can help orient you when visiting McDonald's.
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