McDonald's

3.7
2698 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5355 N Interregional Hwy, Austin, TX
78723, United States

Hours

Reviews

3.7
2,698 reviews
5 stars
1,161
4 stars
576
3 stars
410
2 stars
150
1 star
401

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, with several customers receiving missing items.

Food Quality

Mixed reviews on food quality, with some customers noting cold or poorly prepared food, while others enjoyed their meals.

Cleanliness and Safety

Concerns about cleanliness and safety due to the presence of homeless individuals near the entrance, affecting customer comfort.

Service Speed

While some customers appreciated fast service, others experienced long wait times, particularly during busy hours.
  • CR
    C Ruiz
    Nov 17, 2025
    1.0
    I would like to file a complaint regarding my recent experience at your restaurant. I had to drive around twice just to place my order, and even then, several mistakes were made. I ordered an unsweetened tea, but I was given the opposite. I also requested specific sauces, but I did not receive the ones I asked for. In addition, some items from my order were missing. One mistake is understandable, but having several in the same order is unacceptable. I hope you can improve your service to avoid this happening again.
  • KU
    krisbelys urdaneta
    Nov 1, 2025
    1.0
    Muchas personas adentro pidiendo comida ,no puedes comer tranquilo, pero me gusta el McDonald's, pero deberían de tener seguridad para evitar esas personas, casi todas las mesas sucias ,y algunas personas atienden a mala gana la mayoría del tiempo ,si no quieren trabajar que no vengan y ya ,uno quiere pasar un rato agradable y pasan estas cosas, que lastima que la franquicia este en este estado.
  • SC
    Shane Chronic
    Oct 27, 2025
    1.0
    Ordered of the monopoly menu did not get monopoly game pieces. Food is garbage as well.
  • RR
    Rosa
    Oct 25, 2025
    1.0
    We placed our order online in advance, but when we arrived at the drive-through at night, the staff deliberately delayed giving us our food. Their attitude was very rude — they told us to move aside and ignored us, even though many cars that ordered on-site after us got their food and left long before we did. There were also homeless people gathered near the entrance, which made us feel unsafe to get out of the car to ask. Overall, it was an unpleasant and disappointing experience.
  • FA
    Feedback by Aggi
    Oct 10, 2025
    5.0
    Wir haben auf unserem Roadtrip durch Texas einen Stopp bei der McDonald's Filiale in Austin, TX 78723, eingelegt. Das gefällt uns: Der Standort war durchweg sehr sauber – ein wichtiger Punkt, der sofort positiv ins Auge fiel. Das Personal war freundlich und zuvorkommend, was den Besuch sehr angenehm gemacht hat. Besonders hervorzuheben ist der schnelle Service, der uns ermöglichte, ohne lange Wartezeiten weiterzufahren. Auch das Essen hat uns geschmeckt, sodass wir eine gute Qualität für diesen McDonald's bestätigen können. Die Kombination aus effizienter Abwicklung und Sauberkeit war ausgezeichnet. Fazit: Dieser McDonald's in Austin ist eine zuverlässige Adresse für eine schnelle und unkomplizierte Mahlzeit. Wir wurden schnell und freundlich bedient und konnten unsere Reise ohne Verzögerung fortsetzen. Wir empfehlen diesen Standort allen Reisenden, die eine saubere und effiziente Rast benötigen. 👍

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5355 N Interregional Hwy, Austin?

McDonald's at 5355 N Interregional Hwy, Austin is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.