Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, with several customers receiving missing items.
Food Quality
Mixed reviews on food quality, with some customers noting cold or poorly prepared food, while others enjoyed their meals.
Cleanliness and Safety
Concerns about cleanliness and safety due to the presence of homeless individuals near the entrance, affecting customer comfort.
Service Speed
While some customers appreciated fast service, others experienced long wait times, particularly during busy hours.
CR
C Ruiz
Nov 17, 2025
1.0
I would like to file a complaint regarding my recent experience at your restaurant. I had to drive around twice just to place my order, and even then, several mistakes were made. I ordered an unsweetened tea, but I was given the opposite. I also requested specific sauces, but I did not receive the ones I asked for. In addition, some items from my order were missing.
One mistake is understandable, but having several in the same order is unacceptable. I hope you can improve your service to avoid this happening again.
KU
krisbelys urdaneta
Nov 1, 2025
1.0
Muchas personas adentro pidiendo comida ,no puedes comer tranquilo, pero me gusta el McDonald's, pero deberían de tener seguridad para evitar esas personas, casi todas las mesas sucias ,y algunas personas atienden a mala gana la mayoría del tiempo ,si no quieren trabajar que no vengan y ya ,uno quiere pasar un rato agradable y pasan estas cosas, que lastima que la franquicia este en este estado.
SC
Shane Chronic
Oct 27, 2025
1.0
Ordered of the monopoly menu did not get monopoly game pieces. Food is garbage as well.
RR
Rosa
Oct 25, 2025
1.0
We placed our order online in advance, but when we arrived at the drive-through at night, the staff deliberately delayed giving us our food. Their attitude was very rude — they told us to move aside and ignored us, even though many cars that ordered on-site after us got their food and left long before we did.
There were also homeless people gathered near the entrance, which made us feel unsafe to get out of the car to ask. Overall, it was an unpleasant and disappointing experience.
FA
Feedback by Aggi
Oct 10, 2025
5.0
Wir haben auf unserem Roadtrip durch Texas einen Stopp bei der McDonald's Filiale in Austin, TX 78723, eingelegt.
Das gefällt uns:
Der Standort war durchweg sehr sauber – ein wichtiger Punkt, der sofort positiv ins Auge fiel. Das Personal war freundlich und zuvorkommend, was den Besuch sehr angenehm gemacht hat. Besonders hervorzuheben ist der schnelle Service, der uns ermöglichte, ohne lange Wartezeiten weiterzufahren. Auch das Essen hat uns geschmeckt, sodass wir eine gute Qualität für diesen McDonald's bestätigen können. Die Kombination aus effizienter Abwicklung und Sauberkeit war ausgezeichnet.
Fazit:
Dieser McDonald's in Austin ist eine zuverlässige Adresse für eine schnelle und unkomplizierte Mahlzeit. Wir wurden schnell und freundlich bedient und konnten unsere Reise ohne Verzögerung fortsetzen. Wir empfehlen diesen Standort allen Reisenden, die eine saubere und effiziente Rast benötigen. 👍