McDonald's

3.7
2733 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5355 N Interregional Hwy, Austin, TX
78723, United States

Hours

Reviews

3.7
2,733 reviews
5 stars
1,175
4 stars
585
3 stars
413
2 stars
151
1 star
409

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted issues with dirty tables and the presence of homeless individuals, affecting the dining experience.

Food Quality

While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and overall declining food quality.

Customer Experience

Several customers expressed discomfort due to the presence of homeless individuals near the restaurant, impacting their overall experience.
  • CB
    Chris Brown
    1 day ago
    1.0
    Wow... guess all mcdonald's need improvement.... thanks for wasting my time and sittin out in the cold just to be told to 10 min later go through the drive thru on a pick up order.... 3 cars still waiting and you aint telling them that are you.... what til they find out waiting for nothing
  • CW
    Corlissa Wilson
    Dec 31, 2025
    1.0
    Weird! I come here every single day and get a medium cup of ice and no one charged me . On today tgey tell me they can’t give me a medium cup of ice and if they do I’ll have to pay $2 and some change. Like huh????? You’re gonna charge me just as if it’s a drink ??? What???? All I wanted was just a cup of ice no drink at all and they wanna charge me like it’s a whole drink SMDH ‼️
  • MC
    Monna Coleman
    Dec 30, 2025
    1.0
    Went by at 3:22 am, ordered a McGriddle using the app. The app has a $2 off breakfast sandwich deal, however it wasn’t allowing the cashier to input it. She said, it doesn’t work until after 4:40 am or 5 am sometimes. MAKE IT MAKE SENSE!
  • MN
    Miguel Portilla Navarro
    Dec 21, 2025
    4.0
    Me gusta mucho este lugar porque lo mantienen limpio mesas y baños, un reconocimiento a los encargados de la limpieza, tienen una área de juego muy segura excelente para mis hijos, lo único que no me gusta que entran los llamados homeless y solo me preocupa por la seguridad de los niños, no quiero decir que les nieguen la entrada ni nada por el estilo, solo por precaución a los pequeños que se encuentran jugando.
  • CC
    Chemere
    Dec 20, 2025
    1.0
    Order food before my lunch break stood at McDonald’s for 30 minutes still no food a thousand people came in Md left new orders got they’re food and gone yet I’m still standing here waiting for my order no one is assisting or anything then when I told the manager he basically acted as if tho I said nothing to him and kept doing what he was doing. Me nd my coworkers liter Order here everyday nd I’m pissed by the way I was handled today.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5355 N Interregional Hwy, Austin?

McDonald's at 5355 N Interregional Hwy, Austin is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.