Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Feedback highlighted a mix of friendly and rude service, with several complaints about slow and inattentive staff.
Food Quality
Customers experienced inconsistent food quality, with reports of cold or improperly prepared items.
Cleanliness and Safety
Concerns were raised about the cleanliness of the location and safety issues in the surrounding area.
VM
Vincent Martinez
Feb 22, 2026
2.0
I loved McDonald's back home. But for some reason the people making the food can't read what it is or just gives you whatever is ready. I ordered a #2, medium. Then I checked the bag while sitting in my car, and it was a $5 meal. Spicy nuggets, spicy McChicken.
LP
Labrat Peptides
Feb 13, 2026
5.0
I don't know who the manager is here, but whomever it is needs to be at EVERY McDonald's, they had everything right, food so hot it burned my mouth and that's exactly what I love, enough salt in the fries, thy actually added my Mac sauce and the right amount to my McDouble, my nuggets were steaming hot and th lemonade was perfect. And get this.... THEY DID NOT FORGET THE SAUCE OR NAPKINS. It was so good I tried to call while I was eating to thank them but no one answered.
GM
Gregory Mcfarland
Feb 10, 2026
1.0
This place deserves 0 stars. There is NEVER ANYONE AT THE COUNTER, everything is either way too dry or way too greasy, the fries are almost always stale and cold.
JC
James Cann
Feb 2, 2026
1.0
One of the worst McDonald's I've been to I got no place to charge your laptop or nothing it's like all of a sudden it's illegal to charge any of your devices when you come to Walmart but the thing was free Wi-Fi and through school work but then anot at this one
AH
autty h
Jan 26, 2026
1.0
Service is bad. They take forever for one thing and have attitudes everytime. They were making an uber order in front of me and let my food sit there and get cold instead of pulling up the uber driver.
What are the regular business hours for McDonald's at 3909 S Congress Ave in Austin?
McDonald's at 3909 S Congress Ave is open from 6:00 AM to 10:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available daily with hours starting as early as 4:01 AM on weekends and going until 12:30 AM on most weekdays. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open daily from 5:00 AM to 1:00 AM on weekdays and Sunday, 24 hours on Saturday, and until 4:00 AM on Friday.
What types of payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there options for contactless or curbside pickup at this McDonald's?
Yes, this location offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order McDonald's using a mobile app?
You can use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering and offers. The Apple app is at https://apps.apple.com/us/app/mcdonalds/id922103212 and the Android app at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Are there nearby gas stations around this McDonald's location?
Yes, nearby gas stations include Chevron, Shell, and an ATM (Shell), which can be convenient if you want to fuel your vehicle before or after visiting McDonald's.
What are some nearby restaurants around the McDonald's on S Congress Ave?
Nearby restaurants include El Borrego De Oro, Pollos Asados Y Mas, and P. Terry's Burger Stand, offering Mexican and American cuisine options close to McDonald's.
Is there a nearby ATM or bank near McDonald's for convenience?
Yes, the University Federal Credit Union (UFCU) is nearby and there is also a Bitstop Bitcoin ATM close to the location for your banking and ATM needs.
Does this McDonald's location have free WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi and mobile ordering services including Mobile Offers and McDelivery.
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