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McDonald's

3.4
(1742 reviews)

Business Details

3909 S Congress Ave, Austin, TX
78704, United States
(512) 448-9485
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3909 S Congress Ave, Austin, TX
78704, United States

Hours

Reviews

3.4
1,742 reviews
5 stars
626
4 stars
324
3 stars
282
2 stars
137
1 star
373

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Feedback highlighted a mix of friendly and rude service, with several complaints about slow and inattentive staff.

Food Quality

Customers experienced inconsistent food quality, with reports of cold or improperly prepared items.

Cleanliness and Safety

Concerns were raised about the cleanliness of the location and safety issues in the surrounding area.
  • VM
    Vincent Martinez
    Feb 22, 2026
    2.0
    I loved McDonald's back home. But for some reason the people making the food can't read what it is or just gives you whatever is ready. I ordered a #2, medium. Then I checked the bag while sitting in my car, and it was a $5 meal. Spicy nuggets, spicy McChicken.
  • LP
    Labrat Peptides
    Feb 13, 2026
    5.0
    I don't know who the manager is here, but whomever it is needs to be at EVERY McDonald's, they had everything right, food so hot it burned my mouth and that's exactly what I love, enough salt in the fries, thy actually added my Mac sauce and the right amount to my McDouble, my nuggets were steaming hot and th lemonade was perfect. And get this.... THEY DID NOT FORGET THE SAUCE OR NAPKINS. It was so good I tried to call while I was eating to thank them but no one answered.
  • GM
    Gregory Mcfarland
    Feb 10, 2026
    1.0
    This place deserves 0 stars. There is NEVER ANYONE AT THE COUNTER, everything is either way too dry or way too greasy, the fries are almost always stale and cold.
  • JC
    James Cann
    Feb 2, 2026
    1.0
    One of the worst McDonald's I've been to I got no place to charge your laptop or nothing it's like all of a sudden it's illegal to charge any of your devices when you come to Walmart but the thing was free Wi-Fi and through school work but then anot at this one
  • AH
    autty h
    Jan 26, 2026
    1.0
    Service is bad. They take forever for one thing and have attitudes everytime. They were making an uber order in front of me and let my food sit there and get cold instead of pulling up the uber driver.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3909 S Congress Ave in Austin?

McDonald's at 3909 S Congress Ave is open from 6:00 AM to 10:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.

Can I order McDonald's food for delivery from this location?

Yes, delivery is available daily with hours starting as early as 4:01 AM on weekends and going until 12:30 AM on most weekdays. You can order online at https://mcdonalds.order.online/business/-5579.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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