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McDonald's

3.3
(2628 reviews)

Business Details

2426 E Riverside, Austin, TX
78741, United States
(512) 444-9229
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2426 E Riverside, Austin, TX
78741, United States

Hours

Reviews

3.3
2,628 reviews
5 stars
884
4 stars
435
3 stars
450
2 stars
231
1 star
628

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, incorrect orders, and rude staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and a lack of attention to detail in fulfilling requests.

Cleanliness and Safety

Customers expressed concerns about the cleanliness of the restaurant and safety issues related to loitering homeless individuals.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
  • AA
    Angel
    5 days ago
    1.0
    What do you think is in the "food"?
  • RM
    Robert Minor
    Feb 22, 2026
    2.0
    Just wanted a Dr pepper,waited in the lobby 15 minutes for a stinking Dr pepper. Employees were all talking about other things than their job. En Espanol . Really poor customer service
  • CP
    Cristen Patterson
    Feb 11, 2026
    1.0
    I had a very frustrating experience. My burger was made incorrectly 3 times which not only was a waste of my time but also a waste of food. It should not take over half an hour to get a burger correct.
  • JA
    Juan Andrade
    Jan 28, 2026
    5.0
    They’re quick and super funny ! Didn’t even wait too long
  • TT
    Taffy
    Jan 21, 2026
    1.0
    If I could rate them a zero, I would. Not only is the area this McDonald’s is located unpleasant but they also have horrible service. My friend not only didn’t get their sprite and got water instead???? But they also didn’t give her sweet and sour sauce which I found very unacceptable. My friend is 600 pounds so it was very hard for her to get up and ask for her sprite. Not only that but they REFUSED to give her a free ice cream for the emotional damages of not completing her order properly.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2426 E Riverside, Austin?

McDonald's at 2426 E Riverside, Austin is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's offers drive-through service 24/7, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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