Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,591 reviews
5 stars
870
4 stars
425
3 stars
448
2 stars
230
1 star
618
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Staff Attitude
Mixed reviews on staff friendliness; some customers experienced rudeness while others noted helpfulness.
Food Quality
While some customers enjoyed their meals, many complained about cold food, incorrect items, and overall poor quality.
Location Concerns
The area around the restaurant has issues with homelessness and cleanliness, impacting the dining experience.
Language Barriers
Several reviews highlighted difficulties in communication due to staff not speaking English well, leading to order mistakes.
- DHD H4 days ago2.0While I don't like McDonald's changes, like no more drink machine for customers, less substituting nasty fatty sausage for Canadian bacon without a $1.09 upcharge, on app couldn't even change my drink from Coke as only small size selection to any other soft drink, no more outlets to charge phone while there in this modernized store, poor rewards system I already gave up on in last couple years though I use other competitors, about 20 workers in there did seem justifiable, especially since was an error in the order I received though it clearly said on receipt what I ordered. So overall, will rarely bother with going to McDonald's, as it's been last year or 2. This review would have been 1 star, not 2, except Janie at register area, was pleasant and very helpful.
- MTMonee Turner6 days ago5.0Had a very pleasant experience in this McDonald’s today. The cashier was very friendly and pleasant, greeted me with a kind smile and made sure my order was hot. Even upsized my cup without extra charge. Truly enjoy great and friendly customer service.
- TCtom crowNov 17, 20251.0Ordered a meal online. Then when I got there I was told to cancel the order over the drive through window because it was past 2am when I ordered it before 2am. Yha I think I am done with McDonald's.
- TTTheAdamChampagneNov 16, 20251.0They got my order wrong 5 times on the same order. Gave me a different burger, different size fries, and a 4 piece instead of a 10 piece. I went back to get it corrected and they gave me the same exact wrong order back. Went back inside again and they gave me just the correct nuggets. I then had to go back up again and get the right burger. I checked the burger at the restaurant but apparently not close enough because when I got home although the sticker on the wrapper was correct THE BURGER STILL WAS WRONG Absolutely incompetent on at dinner time on 11/16.
- JMJohnny MartinezOct 28, 20251.0This location stole 10 dollars from me. I have the cashier 20 dollars my total was 6.58 I as supposed to receive back 13.72 but instead I was given back 3.72 and when told I gave them a 20 they didn’t wanna take my word or check the cameras I’m not no thief and I don’t make up little things to get anyone in trouble but I pray the higher power put this location out of business workers there do not care. The homeless arounf there throw things and break the windows open while you’re sitting down trying to enjoy what use to be great meal to eat but this location has ruined McDonald’s for me never again
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2426 E Riverside, Austin?
McDonald's at 2426 E Riverside, Austin is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, this McDonald's offers drive-through service 24/7, every day of the week.
What delivery services does McDonald's provide at this location?
This McDonald's offers delivery including curbside pickup, same day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup online?
You can order online through McDonald's delivery website or using the McDonald's app on iOS or Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 2426 E Riverside, Austin, Texas, 78741, United States.
Are there any grocery stores near McDonald's at 2426 E Riverside?
Yes, H-E-B plus! and H-E-B grocery stores are nearby, which you can visit before or after your meal.
What public transit options are near this McDonald's location?
The E Riverside Dr & Pleasant Valley Rd bus station is nearby, helping customers easily reach McDonald's by public transit.
Are there any other fast food or burger restaurants close to this McDonald's?
Burger King restaurants are located nearby and can be an alternative if you're exploring different dining options in the area.
Does McDonald's at 2426 E Riverside offer WiFi and mobile ordering?
Yes, this McDonald's offers WiFi, mobile ordering, McDelivery, and mobile offers for convenience.