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McDonald's

3.3
(1394 reviews)

Business Details

303 E Oltorf St, Austin, TX
78704, United States
(512) 442-7717
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
303 E Oltorf St, Austin, TX
78704, United States

Hours

Reviews

3.3
1,394 reviews
5 stars
468
4 stars
239
3 stars
226
2 stars
120
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and food hygiene concerns.

Food Quality

While some customers enjoyed the food, others complained about poorly prepared items and missing components.

Customer Experience

Many customers expressed frustration with the overall experience, citing issues with management and lack of proper service.
  • TM
    Ty Marion
    6 days ago
    1.0
    Go somewhere else. The staff is the worst, most rude, unaccomidating people i have ever met. The front counter guy is completely incapable of doing his job. He walked away from multiple people while mid conversation. I am unable to walk, and they tried to make me come in to get my order because 'thier internet is slow'. Then proceeded to tell me to call Uber eats for a refund, when I didnt order thru uber eats. Never coming here again, and would suggest you do the same.
  • IC
    Ian Cummings
    Feb 19, 2026
    1.0
    Posted hours say 6. They kept me and three more guys waiting outside until 7:10. Literally standing outside waving at them
  • JV
    James Vance
    Feb 11, 2026
    1.0
    They're supposed to open at 6:00 a.m. they didn't open the door till 6:47 a.m.
  • SC
    Sharee C.
    Feb 7, 2026
    2.0
    They received two stars because at least the food is decent. But the service is terrible. Walked to the counter and did not receive a greeting but another gentleman walk to the counter and held a phone in the cashiers face and immediately received a response. It would be nice if they taught new hires how to communicate. I still didnt receive a "Can I take your order" but when I asked about my order he replied "If you dont see it on the shelf its not ready". Then part of my order was missing but I didnt care enough to deal with this location to go get it. Now ill be requesting a refund for the missed items.
  • JR
    Jonathan Rogers
    Feb 3, 2026
    1.0
    Pure garbage no self-respecting person would ever go into a place like this if a knew how bad it was. From truant kids hanging out smoking weed fighting in the bathroom the staff banging on doors to staff looking dumbfounded for simple orders. This area has gone down the tubes.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 303 E Oltorf St in Austin, TX?

McDonald's at 303 E Oltorf St is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday until 2:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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