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McDonald's

3.6
(2346 reviews)

Business Details

15900 N Interstate 35, Austin, TX
78728, United States
(512) 670-2630
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15900 N Interstate 35, Austin, TX
78728, United States

Hours

Reviews

3.6
2,346 reviews
5 stars
939
4 stars
485
3 stars
385
2 stars
183
1 star
354

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly during the morning shift.

Service Speed

Service speed varied significantly, with some customers experiencing long wait times, especially for dine-in orders.

Customer Service

Customer service quality was inconsistent, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Cleanliness

Several reviews mentioned dirty restrooms and unsanitary conditions.

Food Quality

Food quality was hit or miss, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
  • TL
    Taury Leon
    today
    1.0
    This was my Wednesday going to pick up something quick to eat before my work. A medium cold coffee in half😮🤬and cold potatoes. We are paying, it's not free!!!
  • SS
    Sleepy
    Feb 18, 2026
    4.0
    They are very quick and reliable for me. I only had one mistake but they very quickly fixed mistake and gave me free frys for the inconvenience! My frappe could've been filled better but other than that. Its a pretty good McDonald's!
  • PM
    Patrick Murphy
    Feb 14, 2026
    1.0
    I go 2 big breakfasts 1 with sausage and 1 with bacon. I waited 15 minutes for my order and when I got home I was missing my sausage and biscuit on one and the biscuit on the other and only got 1 peace of bacon that was 2 inches. When I called the manager answered and was very rude and didn't want to do anything about my meal. She should not be the manager or even work there if that's the way she treats customers. I was in the food industry for 14 years and would never even think about talking to or treating a customer like she did.
  • KM
    KT “Hi-Lo” Mae
    Feb 8, 2026
    1.0
    MORNING SHIFT ONLY!!! The night shift has absolutely no problem making my drink but the morning shift i tell them every single time I order i have also gone inside and literally explained and showed them how to do it to multiple times multiple occasions... whip cream on bottom, 3x extra caramel drizzle coating the inside of the cup and whip cream on top.... It is made wrong 80% of the time during the morning. Yet again they give me this shit. Can someone please explain to me how difficult the drink is to make? Its 3 people specifically I will not say names... Ive even talked to the manager multiple times who said "my crew know what they are doing." Obviously they don't not AT ALL!!! If you want your order made correctly go after 2pm.
  • BP
    Big P
    Feb 3, 2026
    1.0
    Unfortunately I stayes at the hotel right next door to this McDonald's. After 3 weeks I will say this is the worse McDonald's. Never get orders right, the lobby is almost never open at 5am. Seem like there is never enough people working their. Drink machine stinks and the Soda either comes out flat orr warm. I waitee 10 mins for someone to even ask what I wantrd, left, then 2 minutes latwr another person comes and ask me the same thing. I will never ever in my life walk inton a McDonald's again. I will drive to Starbucks or buy a energy drink before stepping into another. Coffee sucks anyway and absolutely nothing convenient about this McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Austin, TX at 15900 N Interstate 35?

McDonald's at 15900 N Interstate 35 in Austin, TX operates 24 hours a day, every day of the week.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's location offers a drive-thru service open 24/7 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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