Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,019 reviews
5 stars
654
4 stars
409
3 stars
303
2 stars
175
1 star
478
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times and inaccurate orders, with many expressing frustration over poor service and rude staff.
Staff Attitude
Mixed reviews on staff friendliness; while some praised individual employees, many noted a lack of professionalism and poor customer service from management.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty facilities and food handling issues.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to dissatisfaction and complaints about the overall ordering process.
Food Quality
While some customers enjoyed the food, there were consistent complaints about stale or improperly prepared items.
- ACAmanda CottonNov 12, 20251.0Played in my food added sause but no patty and didn't want to give me my money back....no good!
- IMIt’s MeNov 9, 20251.0This has to be one of the worst McDonald’s you could possibly visit the fries are never fresh they seldom have salt and the service is slow. The price McDonald’s charges isn’t worth the shift service.
- B1BeautyGru 101Nov 9, 20251.0I came at around 1 am on a Tuesday night and the lady couldn’t hear/understand me over the speaker so I raised my voice so she could hear me just for a rude girl to get on and yell at me not to yell at her( I didn’t yell at her I just spoke up) and was rude the rest of the way and kept side eyeing me, service is terrible here, can’t get anything right especially service. Should invest in some workers that aren’t rude.
- VPvu phamOct 30, 20251.0Outside waiting 20 minutes and no straws slow service
- MSMackenzie ShafferOct 30, 20251.0If I could leave 0 stars i would. This location employs some of the worst people. Disgusting attitudes, clearly they dont like their jobs. I have never waited so long for food and then was met with absolutely horrendous attitudes as if its not their job to literally make food, put it in a bag and hand it to the customer.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the drive-through service available at this McDonald's and what are its hours?
Yes, the drive-through is available 24/7 at this McDonald's location.
What delivery options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no contact delivery.
How can I place an order for delivery from this McDonald's?
You can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this location provides WiFi and supports mobile ordering services.
Where is this McDonald's located?
This McDonald's is located at 1608 E Parmer Ln, Austin, TX 78753, USA.
What nearby places can I visit before or after eating at this McDonald's?
Nearby you can find Dunkin' for coffee and donuts, Baskin-Robbins for ice cream, and Papa John's Pizza if you want more food options.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Domino's Pizza, Waffle House, Popeyes Louisiana Kitchen, Jack in the Box, Sonic Drive-In, and Taco Bell.
What nearby services might be useful for customers visiting this McDonald's?
Nearby useful services include The Shipping Spot for mail and shipping, Western Union for money transfers, and T-Mobile and Cricket Wireless stores for mobile phone needs.