Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,481 reviews
5 stars
524
4 stars
245
3 stars
244
2 stars
129
1 star
339
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted unsanitary conditions and poor hygiene.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others reported cold or poorly prepared food.
Speed of Service
A significant number of reviews mentioned slow service, with long wait times for food and drinks being a common complaint.
- CMChristopher MarquezJan 3, 20261.0Absolutely trash! the manager had a huge attitude and tried to charge me for sweet amd sour sauce when I ordered nuggets and the drive through person was too stupid to put it in the bag. The hamburger looked like it it was in an MMA fight with an employee the patty looks pre chewed. $8 an hour is far too much to be paid for this level of quality. this place should Absolutely be closed until their service and food quality is improved.
- BTBrittany ThompsonDec 30, 20251.0THIS PLACE IS A JOKE. WAITED OVER 30 MINUTES FOR THEM TO GIVE ME A BAG OF FOOD WITH HALF MY ORDER MISSING
- JHJasmine HolidayDec 26, 20252.0I ordered my sandwich just ketchup, they added onions and pickles which I'm allergic too.
- MSMaryeth SanchezDec 23, 20251.0Mala atención, a parte esperé frente al drive thruw como 25 minutos NADIE HABLABA PARA ATENDERME , la mujer que me cobro lo hizo con mala cara , no vuelvo más a comer allí …
- SRstephanie rodriguezDec 6, 20251.0I placed order at 12:40 pm I pulled in at 1:10 got notification order was canceled due to them being out of an item. Waited 20 minute just for someone to come to the front. Customer service is trash! If it wasn’t for a bell at the front, there would be no assistance. Customers absolutely ignored. My whole order cancelled no substitution no offer to fix this issue. Nothing. oh your refund of 35$ will be there in about 2 days but you can place a new order. Yea okay, NO! Absolutely unacceptable. This is Not okay.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2114 New Slaughter, Austin, TX?
McDonald's at this location is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at McDonald's on New Slaughter Lane?
Yes, the McDonald's at 2114 New Slaughter has a drive-thru that operates 24/7.
Can I order McDonald's food through an app?
Yes, you can order via the McDonald's App available on iOS and Android, or use their online ordering links.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and dining options does McDonald's offer at this location?
They serve a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen desserts.
Are there any nearby restaurants where I can explore other dining options around McDonald's?
Yes, nearby options include China Dynasty (Chinese/Asian cuisine), Papa Murphy's Take ‘N’ Bake Pizza, Subway (sandwich shop), Cheesy Macs (pizza/sandwiches), Taqueria la chilanga 2 (Mexican food), Winston’s Kitchen (Caribbean comfort food), Tanglewood Nutrition (smoothies and coffee), and Sweet Crush (ice cream and desserts).
What services and shops are near McDonald's that customers might find useful?
Nearby are Lamb's Tire & Automotive for car service, The UPS Store 6608 for shipping needs, and Cricket Wireless for mobile phones.
Are there any nearby beauty or personal care options close to McDonald's?
Yes, nearby are Cost Cutters for hair styling and waxing, Angels Nails and Tanning for nail and tanning services, and Great Clips hair salon.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.