Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,152 reviews
5 stars
729
4 stars
450
3 stars
397
2 stars
177
1 star
399
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, with complaints about dirty tables and lack of soap.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others reported issues like cold food and questionable freshness.
Staff Training
There were comments about the need for better staff training, particularly in customer service and order accuracy.
- JGJon Garmendez-Garcia3 days ago3.0The usual they always forget something.
- DCDonnie CulpNov 10, 20254.0Gotta love it!!!
- SHStephanie HewlettNov 1, 20251.0It's cold enough in the kids area that my ears are turning red from the cold. It's 68 outside. My daughter asked to zip up her heavy jacket and I'm wishing I'd brought a hat.
- JCJohn CavanessOct 29, 20255.0Great service
- CMCaryn MaherOct 20, 20253.0I just needed an iced latte with sugar free vanilla flavoring but they didn't carry any sugar free flavorings so I got a diet coke for breakfast. I feel sorry for anyone stuck with this McDonald's for breakfast who has diabetes.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 12443 Metric Blvd, Austin?
McDonald's at 12443 Metric Blvd, Austin is open 24 hours every day, Monday through Sunday.
During what hours does McDonald's offer delivery service?
McDonald's offers delivery daily from 5:00 AM to 3:00 AM the following day.
Is the McDonald's location at 12443 Metric Blvd open for drive-thru service all day?
Yes, the drive-thru at this McDonald's is open 24 hours a day, every day.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at McDonald's on Metric Blvd?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order McDonald's for delivery or pickup online?
You can order through the McDonald's app or online at https://mcdonalds.order.online/business/-5579 for delivery and pickup.
Where is McDonald's located in Austin?
It is located at 12443 Metric Blvd, Austin, TX 78758, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Shack, Wingstop, KFC, and another McDonald's.
What nearby places can I visit for dessert after eating at McDonald's?
Nearby dessert options include Tomunchi Frozen Yogurt and Andy's Frozen Custard.
What nearby amenities can help me complete errands when visiting McDonald's?
You can visit Clean Laundry or Sierra Cleaners for laundry services and the UPS Access Point location for shipping needs nearby.