Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,028 reviews
5 stars
370
4 stars
198
3 stars
173
2 stars
77
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and staff rudeness, leading to a negative dining experience.
Cleanliness
Feedback indicated inconsistent cleanliness, with some customers noting filthy conditions while others praised cleanliness during their visits.
Food Quality
Many reviews mentioned problems with food freshness and quality, including cold or stale items, while a few customers enjoyed their meals.
Location Issues
Several customers expressed concerns about the location's safety and the presence of homeless individuals, impacting their overall experience.
Customer Experience
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor service.
- CRC. R.Dec 29, 20253.0Pretty questionable location and probably wouldn’t come back here. Unfortunately, staff doesn’t take their time to ensure orders are correct and fresh.
- DSDmytro ShvetsDec 28, 20251.0They're hopeless, they threw the food into the bag in such a way that it turned into a mess.
- MMMISSSCADEDec 26, 20255.0Happy Kiddo...She loved the Grinch Meal and her Socks 😍
- VRVictor ReyesDec 23, 20255.0Drive thru was fast, food was hot, overall good experience
- KGk. gainerNov 11, 20252.0They need to either serve shakes, ice cream, etc or take them off the menu. The tired excuse that "the machine is broken" only works for so long before we figure out that you just don't want to go to effort ok.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 12801 FM 620 N, Austin, TX?
McDonald's is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What time does the McDonald's drive-thru open and close?
The drive-thru opens at 5:00 AM and closes at 11:00 PM on most days, extending to midnight on Fridays and Saturdays.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact options during their delivery hours from 5:00 AM to 10:30 PM.
What are the payment options available at this McDonald's location?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I pick up my order curbside at McDonald's?
Yes, curbside pickup is available at this location.
Where can I download the McDonald's app for ordering?
You can download the McDonald's App from the Apple App Store or Google Play Store to place your orders conveniently.
What are some nearby places where I can fill up gas before or after visiting McDonald's?
Nearby gas stations include Mobil and Chevron Station Austin, convenient spots to refuel your vehicle around the McDonald's location.
Are there any hotels close to McDonald's if I need accommodation?
Yes, nearby hotels include Holiday Inn Express & Suites Austin NW - Lakeline and Courtyard by Marriott Austin Northwest/Lakeline.
Can I find other food options near McDonald's?
Yes, nearby dining options include Curry in Hurry for Indian cuisine, Olive Garden for Italian food, and Freda's Seafood Grille for seafood and steak.
What services and amenities does the McDonald's offer at this location?
This McDonald's offers drive-thru, WiFi, mobile ordering, McDelivery, mobile offers, and accepts gift cards.