Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,019 reviews
5 stars
364
4 stars
198
3 stars
171
2 stars
76
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor service, with many mentioning incorrect orders and slow response times.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty restrooms and sticky floors, contributing to a negative dining experience.
Food Consistency
There were mixed reviews regarding food quality, with some customers receiving incorrect or poorly prepared items, while others praised the freshness of their meals.
Customer Experience
Positive experiences were noted for friendly staff and quick service during certain visits, but these were overshadowed by numerous complaints about overall service.
Equipment Problems
Multiple customers reported broken machines, particularly the ice cream machine, leading to disappointment when items were unavailable.
- KGk. gainerNov 11, 20252.0They need to either serve shakes, ice cream, etc or take them off the menu. The tired excuse that "the machine is broken" only works for so long before we figure out that you just don't want to go to effort ok.
- TTTMOct 27, 20255.0Always have caramel frappes in stock.
- DBDr BlueOct 26, 20251.0Store has no ice cream even though it’s on the menu. Not sure how McDonald’s allows locations with broken machines. Don’t come here.
- JGJasmin GarlicOct 25, 20251.0Their coffee machine has MOLD do not go here to eat/drink.
- JHJoe HallSep 25, 20255.0Very nice McDonald's I enjoy this place a lot. I come here a lot because they know how to treat people with a smile and they're glad you're there. And the food is always cooked right? Perfect every time who doesn't love mcdonald's
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 12801 FM 620 N, Austin, TX?
McDonald's is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What time does the McDonald's drive-thru open and close?
The drive-thru opens at 5:00 AM and closes at 11:00 PM on most days, extending to midnight on Fridays and Saturdays.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact options during their delivery hours from 5:00 AM to 10:30 PM.
What are the payment options available at this McDonald's location?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I pick up my order curbside at McDonald's?
Yes, curbside pickup is available at this location.
Where can I download the McDonald's app for ordering?
You can download the McDonald's App from the Apple App Store or Google Play Store to place your orders conveniently.
What are some nearby places where I can fill up gas before or after visiting McDonald's?
Nearby gas stations include Mobil and Chevron Station Austin, convenient spots to refuel your vehicle around the McDonald's location.
Are there any hotels close to McDonald's if I need accommodation?
Yes, nearby hotels include Holiday Inn Express & Suites Austin NW - Lakeline and Courtyard by Marriott Austin Northwest/Lakeline.
Can I find other food options near McDonald's?
Yes, nearby dining options include Curry in Hurry for Indian cuisine, Olive Garden for Italian food, and Freda's Seafood Grille for seafood and steak.
What services and amenities does the McDonald's offer at this location?
This McDonald's offers drive-thru, WiFi, mobile ordering, McDelivery, mobile offers, and accepts gift cards.