Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.4
398 reviews
5 stars
157
4 stars
61
3 stars
66
2 stars
30
1 star
84
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and even mold on food.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or missing items from orders.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including a lack of customer service skills and negative attitudes.
Inconsistency
Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
- IIInnariethNov 7, 20251.0Es un asco de lugar
- GFGabriela floresSep 29, 20251.0Si pudiera dar 0 estrellas lo haría , acabo de pedir un sundae de caramelo y miren como lo sirvieron , después le digo ala señora que , es bien poquito lo que sirvió , eso no es lo que regularmente sirven y me contestó ….. no puedo llenárselo . Obviamente entiendo que ni van llenos pero así de vacío si va ??
- WBWilliam ButlerSep 25, 20251.0ts pmo sb be. my mcflurry and smoothie were NOT mixed AT ALL and the fries were ICE COLD.
- GTGM TruckingJul 23, 20251.0Súper sucio ,deberían contratar personal de limpieza porque da asco comer ahí
- QQqnzewJun 29, 20251.0Not clean, not fresh, and they charge you different prices. They also sold me a expired chicken today and i don't wish to get sick. This is the worst McDonald's in Austin because they never sold me a single fresh food. Disgusting🤢
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 12900 N Interstate 35, Austin?
McDonald's is open daily from 7:00 AM to 10:30 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 7:00 AM to 10:30 PM.
During what hours is McDonald's delivery service available?
Delivery is available every day from 7:30 AM to 9:00 PM.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald’s App available on iOS and Android, or via their online order link.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this location provides WiFi, Mobile Ordering, Mobile Offers, McDelivery, and Gift Cards.
Is this McDonald's location wheelchair accessible?
Yes, this McDonald's has wheelchair accessible entrance, seating, and restrooms.
What nearby services can customers visit around McDonald's for car maintenance?
Customers can visit Walmart Auto Care Centers nearby for automotive repair services.
Are there nearby stores where I can rent movies or video games after eating at McDonald's?
Yes, Redbox is nearby offering video and video game rentals, so you can enjoy entertainment after your meal.
What parks are near McDonald's where families can relax after dining?
Five Oaks Park North in Austin, Texas is close by for a pleasant outdoor experience after your visit.