Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,486 reviews
5 stars
699
4 stars
345
3 stars
363
2 stars
211
1 star
868
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported receiving moldy food and poor quality items, leading to health concerns.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing order mistakes and long wait times.
Pricing Concerns
Customers noted that prices at this location were significantly higher than at other McDonald's, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and trash on the floor.
Customer Experience
Overall, many customers expressed frustration with the lack of attention to orders and poor customer service.
- THthomas humphreyNov 16, 20251.0Cashier worker hides in back. Line of people of front. Waiting to order, witness cashier worker not wanting to give extra creamer to some one with coffee
- JVJesus VaraNov 14, 20251.0The workers there are too busy just standing and talking amongst each other. They're rude as hell and very sarcastic. Never again will I go to this location. I was trying to ask a question about the menu and all 4 female workers yelled " Go to the kiosk!".its sad, what happened to customer service?
- BMBMachines MikeNov 14, 20251.0Don't expect anything except to be ignored if you decide to go inside at this location. They have zero sense of customer service, and seem to have the only goal of dealing with drive through, and only dealing with drive through. The lady dropped my food on the pickup bar then ran off and actively spent over 5 minutes ignoring my attempts to try and swap the sauce they gave me because it was the wrong one. I mean actively too, as if she was trying to see if I would just give up and storm off instead of having to answer my question, which I wasn't being aggressive or annoyed or anything until I had been ignored for such a long time. The only reason I even got help was because she had to walk back past me to bring someone else their order. There are a hundred better places to get breakfast in this town than at this McDonald's, and you probably won't be ignored at them.
- LKLittle KingNov 9, 20251.0My father came here to get food for the family and instead of taking his order when he came to the register they instead didnt do their jobs and just ushered him away to the kiosks like lazy bozos, i sincerely hope this place is torn down or at least better staffed with people who know how to do their jobs and have the brains to do so from how inhospitable the customer service is here compared to ANY OTHER MCDONALDS
- MMmonroe millionNov 3, 20251.0The service here was disrespectful and unprofessional. The manager, Sidel, skipped us while we were clearly next in line and took the order of someone who walked up after us. When we spoke up, she told us to use the kiosk and continued helping the other customer. If she didn’t know who was next, she should have asked. Even after we said we were next, she ignored us. She also got smart with another Black woman who had already ordered through the kiosk and had been waiting 20 minutes for her food. It’s clear they pick and choose who to help, and the treatment felt racially motivated. I felt uncomfortable, and I will not return to this location.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1143 1 2 Airport Blvd in Austin, TX?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it is open 24 hours.
What delivery services does this McDonald's location offer?
This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.
How can I order food online from this McDonald's?
You can order food online via their delivery website at https://mcdonalds.order.online/business/-5579 or use their smart link https://mcdonalds.smart.link/mjuu1ggdi.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I download the official McDonald’s mobile app to order from this location?
You can download the McDonald's app from the Apple App Store or Google Play Store using the links https://apps.apple.com/us/app/mcdonalds/id922103212 for iOS and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US for Android devices.
What nearby banks can customers visit when coming to this McDonald's?
Customers can visit Wells Fargo Bank or use the LibertyX Bitcoin ATM nearby for their financial needs.
Are there other dining options close to McDonald's at 1143 1 2 Airport Blvd?
Yes, nearby dining options include Taqueria El Torito, Golden Chick, Pizza Hut, Subway, J. Leonardi's BBQ, Pho Craft, and Wing Street.
Which nearby places might be useful for customers needing automotive services?
Nearby automotive services include Intoxalock Ignition Interlock, Caliber Collision, LifeSafer Ignition Interlock, Alcohol Detection Systems Ignition Interlock, and Leo's Service Center.
Does this McDonald’s offer any rewards or promotions?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.