Brand Certified
McDonald's
3.5(1944 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13609 N I 35, Austin, TX
78753, United States
Certified by McDonald's • Mar 01, 2026
(512) 989-0908
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,944 reviews
5 stars
729
4 stars
385
3 stars
328
2 stars
164
1 star
338
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over having to return to resolve issues.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, impacting the overall dining experience.
Speed of Service
Customers experienced long wait times, especially during busy hours, which contributed to dissatisfaction.
- ESEllie StylesFeb 15, 20261.0I picked up an order for dash and manager refused to give me the order making my time late very rude and poor customer service I had to take it there with him because who out here running off with people food.Not everyone scam you do have honest people who really work hard.Creating problems for dash is very disrespectful being we get paid on good delivery service
- DBDaniel BernatskiyFeb 13, 20261.0Very often you have to buy food in this McDonald’s and there are always problems, almost every time, for example, today, I got my food but I forgot to put nuggets, in the past they wrote that there are no onions in the burger and it was there, the staff doesn’t seem to know what they are doing, I don’t understand why this McDonald’s has such a high rating.
- AHAhkil HowardJan 27, 20265.0Fist time going to this location and I was very satisfied 😊 food was ACTUALLY HOT & FLAVORED and I was in & out within 4 minutes.
- RHRonnie HerreraJan 22, 20265.0The lady was working by herself and still handling buisness. Good job
- MRMarc RoperJan 16, 20265.0One of the best McDonalds I’ve been to Veronica was wonderful and the service was spectacular .
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 13609 N I 35, Austin, TX?
McDonald's at 13609 N I 35, Austin, TX is open 24 hours every day, from Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's provides delivery services including same-day and no-contact delivery.
Is the drive-through service available at this McDonald's and what are the hours?
Yes, the drive-through at this McDonald's is open 24/7, every day of the week.
What payment options can I use at this McDonald's location?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the McDonald's full menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering at McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places can I visit after dining at McDonald's?
Nearby places include Nancy's Sky Garden I-35 restaurant, Baby Acapulco Mexican restaurant, and Nana's Nook cafe for more dining options.
Are there convenient mobile phone stores near this McDonald's?
Yes, Sprint Store and T-Mobile are nearby for any mobile phone needs.
Where can I find automotive services near McDonald's at 13609 N I 35?
Nearby automotive services include NTB-National Tire & Battery and Exxon gas stations.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website