Brand Certified
McDonald's
3.5(864 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13813 Burnet Rd, Austin, TX
78727, United States
Certified by McDonald's • Mar 01, 2026
(512) 244-2996
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
864 reviews
5 stars
320
4 stars
183
3 stars
145
2 stars
68
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers often receiving the wrong items or missing components.
Speed of Service
Numerous customers complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh food while others reported stale or poorly prepared items.
Cleanliness and Environment
While some customers appreciated the cleanliness and atmosphere, others noted issues with hygiene and the presence of homeless individuals.
- DEderrick elsbury5 days ago2.0Unfortunately like many mcdonalds in the Austin area, barely any of the employees speak english...they also will help the customers who dont speak English, more readily than those who speak English. They treat door dash and uber orders like they are not important. This has become a popular trend at mcdonalds. Very unfortunate.
- ADAriel Martinez Torres (DEADPOOL)Feb 13, 20264.0Nice place
- A김정근Feb 9, 20265.0드라이브 스루를 통해 간단하게 식음료를 즐길수 있습니다.
- MPMarcella PalomoJan 23, 20261.0Called to get my order corrected got hung up
- KJKidd JonesJan 21, 20261.0The lady at the drive-thru in the morning is very short. I tried to say thank you and she just slammed the window in my face. It's not all about time you should care a little about how people feel too. I understand you're a giant corporation that cares about nothing but still just a little advice
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website