Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,319 reviews
5 stars
802
4 stars
529
3 stars
388
2 stars
167
1 star
433
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, with complaints about slow service and inefficient order handling.
Food Quality
Several reviews mentioned poor food quality, including cold or overcooked items, and dissatisfaction with portion sizes.
Cleanliness
While some customers noted clean restrooms and a generally clean atmosphere, others reported dirty tables and overall unsanitary conditions.
- KJKegan JonesNov 16, 20255.0Whoever worked the French fries tonight was on point. Those things were crisp cold and that NEVER happens. Delight 🌝
- CBCaroline BarnettNov 15, 20255.0Beautiful ❤️ staff!!! The way I was treated by all is beautiful in a human being. I suffer from congestion heart failure and they were patient and kind. Fast with my orders and just like I order.
- DDDaniNov 14, 20255.0W service there is a super nice worker and i had to ask her name and her name was Itzel she does a good job and she works hard she deal with a rude customer that was infront of me so well and she was calm and nice about it she deserved a raise or something cause wow
- KCKushal ChigatiNov 13, 20251.0I come here cause it’s close to where I live. But there is a young girl of Mexican descent with long curly hair (I’m identifying this individual specifically so someone else doesn’t get blamed for this) who takes the cards for payment (first window in drive through) and provides absolute trash customer service every time! It is a GARBAGE McDonalds place. AVOID coming here.
- JAJuly AnnNov 8, 20255.0They are always so sweet and the nuggets are perfectly crispy tonight. Yay.
Frequently Asked Questions About McDonald's
What are the daily operating hours of this McDonald's location?
This McDonald's in Austin, TX is open daily from 5:00 AM to 2:00 AM for in-store service.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 11:30 PM Monday through Wednesday and Sunday, and until 1:30 AM on Thursday through Saturday.
Does this McDonald's offer drive-through service?
Yes, the drive-through service is open daily from 5:00 AM to 2:00 AM.
What pickup and delivery options are available at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods can I use at this McDonald's?
Accepted payment options are American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
The McDonald's is located at 10732 Research Blvd, Austin, TX, 78759, USA.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Can you recommend nearby places of interest near this McDonald's?
Nearby places include Me Arboretum for shopping and bakery treats, The Beauty Store for beauty supplies and salons, and First Watch - North Hills for breakfast and brunch.
Are there nearby transit or shopping options to help find this McDonald's?
Yes, Debs Liquor and 7-Eleven convenience stores are nearby, making it easier to spot the area when visiting.
What nearby wellness and health services are around this McDonald's?
Nearby health-related services include Humana Neighborhood Center, The Joint Chiropractic, Hammons Family Dental, and Hand & Stone Massage & Facial Spa.