Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Austin.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to inquiries.
Product Availability
Customers frequently reported that items were out of stock, even when preordered, leading to frustration.
Store Hours
Many customers noted that the store often closed early or did not adhere to advertised hours, causing inconvenience.
Quality of Donuts
While some customers praised the quality of the donuts, others expressed disappointment with cold or poorly filled donuts.
Mixed Experiences
There were a mix of positive and negative experiences, with some praising friendly staff and delicious donuts, while others reported significant issues.
DJ
Daisy Jaimes
Jan 4, 2026
5.0
So delicious, I could never give up sugar when this place exists. I wish I can just buy a twelve pc and eat it all myself in one sitting.
VO
Val Orosco
Dec 23, 2025
2.0
Absolutely upset with service. 2 different times i have tried to get the New York cheese cake filled. 2 times ive been told they are not in stock, yet i could order it online. No call to say it is out of stock. Why do we even put our phone numbers in if we dont get a call? Wasted gas, wasted time. Will not be ordering from here again
RB
Robert Bennett
Dec 18, 2025
1.0
We ordered specific donuts in advance and when we got there they said they’d run out. We asked what the point of a preorder was if they’re going to give away our donuts. They told us to come back at 6 am tomorrow.
Dumb store, dumb choice, dumb people.
FR
FELIPE RIVERA
Dec 16, 2025
1.0
Disappointed with the Service 12/15/25
I visited around 7:20 PM during a heavy rainstorm. I tried to go inside the lobby, but both doors were locked, so I had no choice but to use the drive-thru. I waited at the speaker for about a minute with my window down, getting soaked, but no one responded. I then drove up to the window and waited again. Eventually, someone appeared — I believe it was a woman — and seemed upset that I had placed my order at the speaker. Instead of helping, she closed the window without saying anything. There were no other cars in front of me or behind me, so I don’t understand the attitude. Overall, it was a very disappointing experience with poor customer service.
JA
Jaciel Del Angel
Dec 16, 2025
1.0
This place close the lobby or reception at 7 pm every day plus awful custumer service. Operations hours Is 6 am to 10 pm every day but this guys or team don't respect the leyout and close this store early every single day . Please supervisor or somebody for the Crispy Kreme coorporation you guys need visit soon Stassney branch ASAP 👀🧹🪠🔭⏳⏰🔊🔎🔍
What are the regular business hours of Krispy Kreme at 701 East Stassney Lane, Austin?
Krispy Kreme is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
During what hours can I get delivery from Krispy Kreme?
Delivery is available from 6:15 AM to 9:45 PM Sunday through Thursday, and from 6:15 AM to 10:45 PM on Fridays and Saturdays.
What are the Krispy Kreme drive-through hours?
The drive-through is open daily from 6:00 AM to 10:00 PM, extended until 11:00 PM on Fridays and Saturdays.
Can I pick up my order at Krispy Kreme? If so, when?
Yes, pickup is available from 6:00 AM to 9:45 PM Sunday through Thursday, extended to 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme Austin offer online ordering for pick up or delivery?
Yes, you can order online for pick up or delivery through their official ordering website at https://ordering.krispykreme.com/.
What types of payments are accepted at Krispy Kreme Austin?
Krispy Kreme accepts American Express, Discover, Mastercard, Visa, and cash payments.
What special items or menu highlights does Krispy Kreme Austin offer?
They feature the iconic Original Glazed® Doughnut hot off the line, Cinnamon Roll Sundays, seasonal collections, coffee, and a variety of sweet treats and drinks.
What nearby hotels can customers visit near Krispy Kreme Austin?
Nearby hotels include Holiday Inn Express & Suites Austin South, Staybridge Suites Austin South Interstate Hwy 35, and TownePlace Suites by Marriott Austin South, ideal for guests looking for accommodations close to Krispy Kreme.
Are there nearby dining options around Krispy Kreme Austin for a meal before or after my visit?
Yes, nearby restaurants include Twin Peaks Restaurants, Gangnam Korean BBQ, Texas Land & Cattle (Stassney), Logan's Roadhouse, Dimassi's Mediterranean Buffet, and Chili's Grill & Bar for a variety of cuisine choices.
What other services and stores are located near Krispy Kreme at 701 East Stassney Lane?
Nearby services include Bank of America ATM and full bank, Jiffy Lube automotive repair, Eyemart Express optical, Lowe's Home Improvement, nail and spa salons like VIP Nails and Spa Salon and Amor Nails & Spa, and entertainment options like Regal Metropolitan cinema and Gamefellas video game store.