Kolache Factory

4.2
317 reviews

About

RestaurantBakeryCoffee ShopCafeCatererBreakfast RestaurantBrunch Restaurant
Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy breakfast, lunch, and snack attack cravings. A modern take on a European classic, our sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time- honored kolache-making traditions. Each day, our master bakers make our dough using the finest, freshest ingredients and also prepare artisan croissants and muffins that complement our fresh-brewed coffee from Katz. When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Kolache Factory
4101 West Parmer, Austin, TX
78727, United States

Hours

Reviews

4.2
317 reviews
5 stars
166
4 stars
88
3 stars
31
2 stars
17
1 star
15

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers appreciate the variety and taste of the kolaches, but some have reported issues with food safety and inconsistent quality.

Service Issues

Multiple reviews highlight poor customer service experiences, particularly at the drive-thru, with complaints about rudeness and incorrect orders.

Pricing Concerns

Several customers feel that the prices are high relative to the quality and portion sizes of the kolaches.

Cleanliness and Atmosphere

The storefront is generally described as clean, but some customers noted that the atmosphere is not inviting for dining in.

Positive Staff Interactions

Despite service complaints, some customers praised specific staff members for their friendliness and helpfulness.
  • LB
    Loretta Buster
    Nov 11, 2025
    5.0
    Everything here is Top Notch!
  • MT
    m tucker
    Oct 16, 2025
    5.0
    First time at Kolache Factory and it was fabulous. The spinach kolache in my opinion was the absolute best.
  • CR
    Cassandra Reyes
    Aug 23, 2025
    1.0
    If I could give NO stars I would! We just left the drive through and wow, never have we experienced such poor service and at a Kolache Factory of all places. The lady at the drive thru was already in a bad mood we understand life happens but it is important to leave whatever it is that you may going through at home! Mind you all that this was at 7:55AM. The day just started SMILE. The first mess up was not giving us our total nor receipt. Then we realized she didn’t take our order correctly. We ordered what we needed to order and again, but this time no apology. No total and no receipt. At this point we were just confused with the service. Kolache Factory do better on customer service especially if you are using someone for the drive thru position.
  • CH
    Chase Haltmar
    Aug 17, 2025
    3.0
    People are nice and the storefront is clean. Not quite the vibe that makes you want to sit down and hang out or anything. Biggest issue with this place is the prices are dumb for what you’re getting. Got the classic sausage Cheese and jalapeño kalache and it was 90% air with the tiniest sausage I’ve seen called the sausage. Tastes fine but definitely nothing above average so the cost is high enough to where you’re questioning if you made a mistake instead of enjoying the meal. Either I’m poor and didn’t know it or something’s off here. Prolly poor 🤷‍♂️
  • LO
    Levent OZTURK
    Jun 19, 2025
    3.0
    Yeyvi (i guess that was her name) was not so kind and doesn’t know what vegetarian means (she was obviously didn’t like us acted rude, i have no idea why)

Frequently Asked Questions About Kolache Factory

Does Kolache Factory accept reservations?

Kolache Factory does not accept reservations.

What types of pickup and delivery services does Kolache Factory offer?

Kolache Factory offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.