Jimmy John's

3.9

240 reviews

Business Details

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Jimmy John's

515 Congress, Austin, TX

78701, United States

Monday11:00 AM - 8:00 PM

Tuesday11:00 AM - 8:00 PM

Wednesday11:00 AM - 8:00 PM

Thursday11:00 AM - 8:00 PM

Friday11:00 AM - 8:00 PM

Saturday11:00 AM - 4:00 PM

SundayClosed

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3.9

240 reviews

5 stars

125

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Multiple customers reported poor service, including incorrect orders, rude staff, and complaints about staff behavior.

Several reviews highlighted issues with food quality, such as hard bread and missing ingredients, leading to dissatisfaction.

Despite the negatives, many customers praised the friendly staff and quick service, with some expressing strong loyalty to the brand.

Some reviews mentioned cleanliness issues in the dining area, affecting the overall dining experience.

Customers experienced issues with delivery, including incorrect orders and unsatisfactory delivery practices.

BB
Bennee
Oct 27, 2025
5.0
Friendly and quick staff! Highly recommend, if you can find parking.
SM
Sarah Ann Mendoza
Sep 23, 2025
1.0
Delivery person literally left my order inside by the door and I work at a public place. He could’ve literally just walked 10 steps to the security guard or came up to my floor.
MB
Matt B
Sep 12, 2025
5.0
Still fast and consistent.
SV
Sandy Vera
Dec 12, 2023
5.0
Had box lunches prepared for 4 days for a group of 30 kids participating in a swim meet. They were always on time and the box lunch was fresh. Thank you for taking care of our kids....
PP
priyanka pria
Jun 13, 2018
5.0
Decent service!