Brand Certified
Jimmy John's
3.9(240 reviews)
Certified by Jimmy John's • Feb 22, 2026
Business Details
515 Congress, Austin, TX
78701, United States
Certified by Jimmy John's • Feb 22, 2026
(512) 457-4900
Certified by Jimmy John's • Feb 22, 2026
https://locations.jimmyjohns.com/tx/austin/sandwiches-491.html
Certified by Jimmy John's • Feb 22, 2026
About
Certified by Jimmy John's • Feb 22, 2026
Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service
Location
Certified by Jimmy John's • Feb 22, 2026
Hours
Certified by Jimmy John's • Feb 22, 2026
Reviews
3.9
240 reviews
5 stars
125
4 stars
48
3 stars
23
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly while others displayed poor attitudes and unprofessional behavior.
Order Accuracy
Multiple reviews highlight issues with incorrect orders, missing items, and failure to accommodate special requests.
Food Quality
Customers reported mixed experiences with food quality, including hard bread and unsatisfactory sandwiches, while others praised the taste and freshness.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Speed of Service
Many customers appreciated the quick service, although some experienced longer wait times during busy periods.
- 6A6th Street AustinJan 19, 20261.0Ordered a sandwich no tomatoes. They started making with tomatoes because the cashier forgot to put it in. Wouldn't have been a big deal nothing was on it but the mayo and those tomatoes to punt it or save for another sandwich, but she just picked them off. I asked that it be remade because I'm allergic to tomatoes so she threw it aggressively into the trash. Never going here again. Maybe if she wasn't so busy complaining about the manager who didn't bring the quarters she could find her way to better customer service.
- BBBenneeOct 27, 20255.0Friendly and quick staff! Highly recommend, if you can find parking.
- SMSarah Ann MendozaSep 23, 20251.0Delivery person literally left my order inside by the door and I work at a public place. He could’ve literally just walked 10 steps to the security guard or came up to my floor.
- MBMatt BSep 12, 20255.0Still fast and consistent.
Brand Certified Facts from Jimmy John's
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Certified February 22, 2026Yext Knowledge Graph
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