Customer Service
Many customers praised the friendly and welcoming staff, particularly highlighting specific employees for their exceptional service.
Food Quality
While many reviews noted the food was delicious and fresh, there were several complaints about incorrect orders and declining quality in recent visits.
Delivery Issues
Numerous customers reported significant delays in delivery times, with some experiencing orders taking over an hour, which contradicts the 'freaky fast' promise.
Cleanliness
The store was generally reported as clean, but there were isolated complaints about unpleasant odors.
Order Accuracy
Several customers expressed frustration with incorrect orders and poor handling of complaints regarding their sandwiches.