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Jimmy John's

3.7
(210 reviews)
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Business Details

13429 US Hwy 183 N, Austin, TX
78750, United States
(512) 250-1320
https://locations.jimmyjohns.com/tx/austin/sandwiches-1150.html

About

Sandwich Restaurant

Location

Jimmy John's
13429 US Hwy 183 N, Austin, TX
78750, United States

Hours

Reviews

3.7
210 reviews
5 stars
110
4 stars
30
3 stars
15
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming staff, particularly highlighting employees like Marcus and Dee for their exceptional service.

Food Quality

While many reviews appreciated the freshness and taste of the sandwiches, there were several complaints about incorrect orders and declining quality in recent visits.

Delivery Issues

Numerous customers reported significant delays in delivery times, with some stating it took over an hour, which contradicts the brand's 'freaky fast' promise.

Cleanliness

The store was generally noted for being clean, although some reviews mentioned unpleasant odors.

Order Accuracy

Several customers expressed frustration over incorrect orders and poor handling of complaints regarding their sandwiches.
  • ZF
    zurp_and_ flurp
    Nov 15, 2025
    5.0
    Manager knows how to keep people happy even when mistakes are made. 👍
  • SL
    Scoggins Realty, LLC
    Oct 20, 2025
    5.0
    The food is always great.
  • JP
    Jorge Popa
    Oct 11, 2025
    5.0
    If you want to have fun and a Good Sandwich come over with this super team they are really good in customer service and make you feel as you're in home, they can be great Managers. They need to be promoted ASAP. I LOVE THIS THIS SUPER TEAM
  • LL
    Lance Long
    Sep 8, 2025
    5.0
    Great as always
  • QP
    Queen P
    Dec 19, 2017
    5.0
    Clean. Fast. Friendly. Does the body good. ✌
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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