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Jimmy John's

3.4
(177 reviews)
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Business Details

2937 W Anderson Ln, Austin, TX
78757, United States
(512) 465-9700
https://locations.jimmyjohns.com/tx/austin/sandwiches-694.html

About

Sandwich Restaurant

Location

Jimmy John's
2937 W Anderson Ln, Austin, TX
78757, United States

Hours

Reviews

3.4
177 reviews
5 stars
71
4 stars
35
3 stars
18
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, both in-store and for delivery, with some experiencing delays of over an hour.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about stale bread and incorrect orders.

Staff Attitude

Feedback varied on staff friendliness, with some customers noting positive interactions while others reported unhelpful or rude service.

Order Accuracy

Many reviews highlighted issues with incorrect orders and failure to follow special requests, leading to customer dissatisfaction.

Cleanliness and Atmosphere

Several customers mentioned cleanliness issues and a noisy atmosphere, which detracted from their dining experience.
  • JA
    Jerry Atterichs
    Feb 4, 2026
    5.0
    Nice, friendly staff. They were a bit busy during lunch, but got my order out quicker than waiting a mcdonalds during lunch. This is probably healthier too
  • JR
    Jake Roberts
    Jan 9, 2026
    1.0
    Ordered ahead, when I got there food was not ready. Specifically asked for no Mayo yet still got mayo, also blasting music so loud they couldn't hear a thing I said. Terrible service and atmosphere.
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Certified February 22, 2026Yext Knowledge Graph
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