Jimmy John's

3.9
269 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3203 Red River Rd, Austin, TX
78705, United States

Hours

Reviews

3.9
269 reviews
5 stars
139
4 stars
51
3 stars
25
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers reported friendly service while others encountered rudeness and indifference.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly for online and delivery orders.

Food Quality

Sandwiches received mixed reviews; some praised the taste and freshness, while others noted issues with portion sizes and quality.

Atmosphere

Concerns about cleanliness and noise levels in the restaurant, affecting the overall dining experience.

Pricing

Customers expressed that the prices are high for the quality and quantity of food received.
  • AA
    Ash
    1 day ago
    5.0
    10/10 genuine service with quality.
  • GS
    Geneva Spencer
    Dec 8, 2025
    4.0
    Every time we come we are greeted and welcomed. The sandwiches are a great selection and it’s hard to choose. You can’t pick a wrong choice.
  • MP
    Michael Pacinus
    Oct 12, 2025
    1.0
    Edit to add: went in a couple weeks ago and overheard some of the employees talking about a former coworker bringing a gun to the store? What is happening at this location? Went in today, Sunday 10/12, and the woman who said she was the manager on shift was incredibly rude, insulting, and hostile for no reason upon entry. I left immediately. As I left she said “I never wanted this damn job anyway” Edit to say this is usually a great location with really nice employees
  • MM
    Mariana Moya (MrSMoyaLangley)
    Oct 1, 2025
    5.0
    Great as any Jimmy John's, the location is a bit rundown but the restaurant is good.
  • CB
    Cory Beran
    Sep 18, 2025
    2.0
    I have been holding my tongue for a month now (4 visits to this location). the last 4 times in my sandwich order has been missing items that cost extra. total lack of care and attention to detail. I have tried to give them chances, but will be taking my business to other sandwich places moving forward.