I had a really good experience here this past weekend, thanks to an excellent sandwich and genuinely friendly and attentive customer service.
If you sign up for the app (free), you get a free Original sub on your birthday — one of the better birthday offers out there since there’s no purchase required. I checked which JJ location had the best ratings, and this one narrowly came out on top. I’ve always had good experiences at Jimmy John’s, but I chose this location based on the rating.
I decided to order in person because I like to see my sandwich made and usually ask for extra lettuce and onions. It wasn’t too busy since it was close to closing time, and I was greeted right away. I showed them my birthday reward and ordered the Totally Tuna, which comes with cucumbers, lettuce, and tomato. JJ makes a solid tuna sub, and I always customize mine: extra cukes, extra lettuce, oregano, light oil & vinegar, Jimmy Peppers (love those), and of course, extra onions. They made it quickly and exactly how I wanted it — I asked for just a bit more lettuce and he happily added it.
When I mentioned that I came to this location because their ratings were slightly higher than others, two of the guys nodded right away. It was clear they knew this and took pride in it. That’s a really good sign — you can train skills, but you can’t train people to care. These guys genuinely do, and it shows in their work.
Also, a bonus: their bread is great, and they sell day-old loaves for 75 cents. I grabbed a couple — a few minutes warmed in the oven and they’re like new. Perfect for homemade sandwiches or garlic bread.
Overall, great service, great sandwich, great bread, and a team that takes pride in what they do. Highly recommend this location.