Jimmy John's

3.9
312 reviews

About

Sandwich Restaurant

Location

Jimmy John's
10900 Research Blvd, Austin, TX
78759, United States

Hours

Reviews

3.9
312 reviews
5 stars
153
4 stars
70
3 stars
26
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or inattentive staff, with some feeling ignored or treated poorly.

Order Accuracy

Frequent complaints about missing items or incorrect orders, leading to customer dissatisfaction.

Speed of Service

Many reviews praised the fast service, with customers appreciating the quick preparation of sandwiches.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with freshness and quality, including finding foreign objects in their food.

Customer Experience

Mixed feedback on overall experience, with some customers highlighting friendly staff and good service, while others expressed frustration with management and order handling.
  • MT
    Marc Tschudi
    Dec 19, 2025
    4.0
    Pretty good food. Can't complain.
  • QZ
    QWERTY ZXCVB
    Oct 18, 2025
    1.0
    they forgot the turkey in my beach club, if youre buying from this store, open the sandwich before leaving the store
  • SL
    Scoggins Realty, LLC
    Sep 10, 2025
    5.0
    One of my go to places to eat when I’m on the run.
  • BD
    Brittany Duffy
    Sep 1, 2025
    5.0
    Freaky fast!!
  • JS
    J. S.
    Aug 14, 2025
    5.0
    asked for extra lettuce because i love lettuce and they loaded that sucker up and drew a heart on the wrapper. had to eat it with a fork like a salad. my friends all laughed really hard at the ensuing image. thank you & bless for brightening my day