Jamba

4.1
348 reviews

About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
1201 Barbara Jordan Blvd., Austin, TX
78722, United States

Hours

Reviews

4.0
335 reviews
5 stars
202
4 stars
51
3 stars
20
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including lack of acknowledgment and rude behavior from staff.

Product Quality

Several reviews highlighted issues with product quality, including smoothies made with moldy fruit and incorrect orders.

Smoothie Variety

Customers appreciated the variety of smoothies and the ability to customize orders.

Cleanliness

Some reviews noted cleanliness issues, including unsanitary conditions and complaints about food safety.

Staff Performance

Feedback indicated inconsistent staff performance, with some employees praised for their service while others were criticized for being unhelpful.
  • NN
    NateSometimesGreat
    Nov 1, 2025
    5.0
    Love this place. The cashiers at this location are awesome. The Orange Dream Machine is, well, dreamy. Perfect running-errands-in-the-rain boost. Love it.
  • RS
    Richárd Sobol
    Oct 21, 2025
    4.0
    The penut butter moo'd is crazy good
  • AA
    Ashley Aguilar
    Jul 5, 2025
    5.0
    My favorite smoothies in Texas
  • KS
    Kate Scott
    Jun 25, 2025
    1.0
    If I could give no stars I would. Worst experience EVER!! When I walked in to order no one even acknowledged me. No hi, we will be right with you, nothing! Stood there for a long time. When a young woman came to the register she didn’t say anything to me, so I said hi and then ordered my passion fruit bowl. I’m informed by a man that they don’t have blueberries so I asked for pineapple where again they didn’t have that so I asked for extra strawberries or bananas and was met with annoyance by the man stating they could add extra banana. I’m sorry but if I’m paying $11 then throw out some substations in place of the missing items. I waited almost 40 minutes for 1 bowl. This place needs some better management or guidance of how to greet people and how to work at a more efficient pace. I had a woman say that they took so long to make her bowl that it was melted all the way. Mine was cold but also very liquid. Drank half of it. I think the only reason this place is in business is because they are in the Mueller area. So disappointed! Should have left when no one bothered to even say hi to me!
  • GM
    Gynell Mims
    Jun 23, 2025
    2.0
    This location used to be great but not anymore. I used to go there for several years as a consistent customer. Lately my smoothies have been too chunky, plus the workers don't even call my name or mention my order when it's ready. So I stopped going. It's been over a month since I've been there. That's a bummer because if customer service and quality of the product was back on its game, I would return. Hate to say I don't love Jamba Juice anymore until something changes about that... Update: after reading Kate Scott's review... that's terrible nothing has changed. Jamba Juice you need to hire new staff that cares about your customers and quality of products. It's starting to make you look bad. I use to go there some time after 3p quite a bit . So whomever's working that shift needs some major adjustments :-(

Frequently Asked Questions About Jamba

What are the operating hours of Jamba at 1201 Barbara Jordan Blvd.?

Jamba is open Monday to Friday from 7:00 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is Jamba located in Austin, TX?

Jamba is located at 1201 Barbara Jordan Blvd., Ste. 1295, Austin, TX 78722, United States.