H-E-B plus!

4.6
1878 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 11521 North Fm620 in Austin, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
11521 North Fm620, Austin, TX
78726, United States

Hours

Reviews

4.6
1,878 reviews
5 stars
1,380
4 stars
326
3 stars
80
2 stars
32
1 star
60

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of products, including organic produce and specialty items.

Customer Service

While many reviews highlight friendly and helpful staff, there are notable complaints about poor service in the pharmacy and deli.

Cleanliness

Most customers find the store clean and well-organized, although some report issues with specific areas like the meat department.

Pricing Issues

Several customers experienced discrepancies with pricing and coupon application at checkout, leading to frustration.

Mixed Experiences

Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others report significant issues.
  • CO
    Connie Lee Ortiz
    Dec 30, 2025
    5.0
    I mostly do curbside. Its a great service. Always get quality meats, fruit &vegetables. Short wait time to have groceries brought out and put in car. The workers are always friendly & kind.
  • AG
    Andrea Golden
    Dec 23, 2025
    5.0
    HEB is now home to the kpop ship that used to be in Hana world market!!! They have so many items from all the best kpop bands as well as the lesser known ones. They have kpop demon hunters merch as well!!
  • AS
    Austin Party Shuttle
    Dec 22, 2025
    5.0
    Always great having an HEB wherever you are in Texas.
  • TT
    Theresa
    Dec 21, 2025
    5.0
    Its a very nice store with plenty of organic produce, great coupons clipped right to the shelf, and a little bit of everything. If you're not from Texas - or don't have a TX ID - bring multiple forms of payment because their machines are picky.
  • WV
    WILLIAM VALENTIN
    Oct 31, 2025
    1.0
    HAVE BOUGHT OLD PRODUCTS THATS NO GOOD ! BREAD WENT BAD SO SONE AND I ALWAYS RAPP IT AIR TIGHT ? ALSO HOSTESS TWINKIES CAKE!

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.