No store does more than your nearby H-E-B plus! located at 11521 North Fm620 in Austin, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.
Customers reported issues with expired products and declining quality in the meat department.
Customer Service
While many praised the friendly and helpful staff, there were notable complaints about poor service in the pharmacy and deli.
Store Cleanliness
Most reviews highlighted the cleanliness of the store, although some mentioned areas needing improvement.
Variety and Selection
Customers appreciated the wide range of products available, including organic options and specialty items.
Curbside Service
Curbside pickup was frequently mentioned as a convenient and efficient service.
KD
Ksenia D
2 days ago
1.0
Too many items on the shelves expired months ago...
JS
John Slusarz
Feb 13, 2026
5.0
supa dupa awsum 2da max
BD
Brianna Darcey
Feb 2, 2026
5.0
I love H-E-B, but this H-E-B is my favorite! The store employees are always helpful and friendly.
JM
Justin Martin
Jan 31, 2026
5.0
I mistakenly entered the Express Checkout with 38 items; I also forgot to get water's for a coupon; and, needed managers override for other coupons. I certainly caused all the delay. My apologies.
Kerrigan was kind, full of grace, and exceptional in her customer service! Her attitude made me feel at ease, even though everything was my fault. I personally called the manager of this store, Joshua, to relay my experience. Kerrigan lifted me up with her expression.
Thank you HEB, and special thanks to Kerrigan!
MH
M hilton
Jan 27, 2026
5.0
I just wanted to give a BIG thank you to Raymond in curbside for helping me out today with my order and answering my questions! This is why I use curbside because I know things get taken care of when I need assistance from employees like Raymond.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
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Certified February 22, 2026Yext Knowledge Graph
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