H-E-B plus!

4.5
4576 reviews

About

Grocery Store
No store does more than your nearby H-E-B plus! located at 14028 North US 183 in Austin, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
14028 North US 183, Austin, TX
78717, United States

Hours

Reviews

4.5
4,509 reviews
5 stars
3,249
4 stars
831
3 stars
187
2 stars
89
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some staff are praised for helpfulness, while others received complaints for rudeness and poor handling of situations.

Product Quality

Concerns raised about moldy refrigerated items and poor produce quality, with some customers expressing disappointment over specific food items.

Store Cleanliness

Generally positive feedback on cleanliness and organization of the store, although some customers noted issues with hygiene in food preparation areas.

Curbside Experience

Significant complaints about curbside pickup, including long wait times, poor organization, and missing items from orders.

Variety and Selection

Customers appreciate the wide variety of products available, including fresh produce and specialty items.
  • BB
    Bassel Bekdache
    1 day ago
    5.0
    Great grocery, organic vegetables, herbs, meat, fish and fruits . Bakery. Pharmacy, wine, beer, liquor
  • DY
    Don Young
    2 days ago
    2.0
    Outstanding store for shopping. But I have a bone to pick for having to bag your own groceries at Thanksgiving time. It slows down the cashier and forces shoppers to bag their own groceries. Some are heavy and bulky. Why can't the store provide this convenience, especially during holiday seasons!
  • MD
    Michelle DoBias Detrich
    Nov 15, 2025
    1.0
    The Lakeline location is the worst. Curbside is awful. Groceries were supposed to be delivered by 8:30, and they never arrived. They have given me expired food in the past.
  • BY
    Brenda Young
    Nov 11, 2025
    5.0
    I moved here from Philadelphia 2019. H-E-B is the best grocery store I have ever been in. I spent two hours in there the first time I visit my favorite place to shop.
  • CC
    chunyao chen
    Nov 7, 2025
    5.0
    It’s a HEB plus, I got almost everything I need. However it didn’t hold much slippers option. The only option is the thick christmas ugly slippers which is too hot for Texas. It’s ok. We got Target nearby.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.