H-E-B

4.4
4962 reviews

About

Grocery StoreButcher ShopSeafood MarketProduce MarketBakeryCake MakerCupcake ShopGrocery Delivery Service
Your stunning new multi-level SoCo H-E-B is located at South Congress and West Oltorf. At over 145,000 square feet, your SoCo H-E-B includes a ground level with indoor and outdoor dining, a second level with a large assortment of products, and three levels of above-ground parking with more than 600 spaces. Customers can look forward to all the convenient services, quality products and low prices customers expect from H-E-B, including curbside pickup & delivery, scratch bakery, Sushiya sushi, Meal Simple & more. Additionally, the community can enjoy some mouth-watering Texas barbecue with plans for a True Texas BBQ, which was named best barbecue chain in Texas by Texas Monthly.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
2400 South Congress Avenue, Austin, TX
78704, United States

Hours

Reviews

4.4
4,962 reviews
5 stars
3,215
4 stars
1,008
3 stars
366
2 stars
128
1 star
245

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Store Experience

The store is noted for its cleanliness, organization, and large selection of products, although some found it too big and crowded.

Parking Issues

Several reviews highlighted difficulties with the parking garage, describing it as challenging to navigate, especially during busy times.

Product Availability

While many customers appreciated the variety of products, some expressed disappointment with stock levels and the availability of specific items.

Pricing Concerns

A few customers criticized the pricing, feeling that some items were marked up compared to other stores.
  • JB
    John Barge
    2 days ago
    5.0
    All of the staff were very helpful in the large store. There’s a tremendous variety of products. Produce, bakery, meat and fish are all great. Parking is busy but works well in the multi level garage.
  • KH
    Keenan Hudsmith
    4 days ago
    5.0
    Blayton in the floral department at H-E-B was absolutely fantastic. He went above and beyond to help me choose the perfect arrangement, offering thoughtful suggestions and a great eye for detail. He was friendly, patient, and genuinely cared about making sure everything turned out.
  • I2
    Indigo 2045
    6 days ago
    5.0
    Great newly constructed location Nice bigger selections giant elevator escalator systems access for everyone year round BBQ Options an a great App to help you find everything instore or delivery.
  • TP
    Terra PM
    Jan 4, 2026
    3.0
    The parking situation is terrible. There is only one entrance and exit point, the driveways are too narrow, and traffic backs up onto Oltorf. But if you go outside of peak hours it’s great!
  • TS
    Thierry S
    Dec 17, 2025
    2.0
    This store is usually one of my favorites to shop at with my family. I came with my young sister, and a creepy guy named Carlos, who works in the produce and banana section, stared at her butt so much that she felt uncomfortable. I was watching from a distance. How can they possibly have a guy like that working there with such bad values? My sister doesn't want to go to this store anymore, but I won't stop coming. Next time, I'm going to make a scene and call the police for harassment. I really hope HEB management takes action.

Frequently Asked Questions About H-E-B

What are the operating hours of H-E-B in South Congress, Austin?

H-E-B South Congress is open daily from 6:00 AM to 11:00 PM.

What types of pickup and delivery services are available at the SoCo H-E-B?

The SoCo H-E-B offers in-store pickup, curbside pickup, and delivery services for customer convenience.