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H-E-B

4.4
(5070 reviews)

Business Details

(737) 610-6060
https://www.heb.com

About

Grocery StoreButcher ShopSeafood MarketProduce MarketBakeryCake MakerCupcake ShopGrocery Delivery Service
Your stunning new multi-level SoCo H-E-B is located at South Congress and West Oltorf. At over 145,000 square feet, your SoCo H-E-B includes a ground level with indoor and outdoor dining, a second level with a large assortment of products, and three levels of above-ground parking with more than 600 spaces. Customers can look forward to all the convenient services, quality products and low prices customers expect from H-E-B, including curbside pickup & delivery, scratch bakery, Sushiya sushi, Meal Simple & more. Additionally, the community can enjoy some mouth-watering Texas barbecue with plans for a True Texas BBQ, which was named best barbecue chain in Texas by Texas Monthly.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
2400 South Congress Avenue, Austin, TX
78704, United States

Hours

Reviews

4.4
5,070 reviews
5 stars
3,299
4 stars
1,014
3 stars
369
2 stars
133
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed, with some praising helpfulness while others report rudeness and lack of training.

Parking Issues

Many customers express frustration with the parking garage layout and traffic management, describing it as chaotic and inconvenient.

Product Quality

There are concerns about expired products and inconsistent stocking, with some customers reporting issues with damaged goods.

Store Experience

While some customers enjoy the spacious layout and variety of products, others find the store overwhelming and difficult to navigate.
  • DP
    Dean Pelaez
    4 days ago
    1.0
    Bought some salsa here. Got home and realized it was a month expired. Clearly someone is not doing their job. Leaving expired products (especially food products) on the shelf for weeks is unacceptable.
  • VG
    Vitaliy Greenberg
    5 days ago
    3.0
    Happy Dad is now sold at this location. With how busy and chaotic the parking garage gets, you almost need a Tesla to survive it. Strongly recommend installing stop signs at all garage entrances to improve traffic control and safety.
  • JE
    JJ Etho
    5 days ago
    1.0
    H-E-B‘s system of having the cashiers rated on speed sets up a system that disregard the handling of Customer’s produce. They are throwing them down the conveyor belt and bruising my apples and damaging other produce almost every week that I come get my groceries this is so frustrating among the other issues. H-E-B has to make it not a customer friendly experience. Please do better in your training and your systems
  • DM
    Dewayne Melvin
    Feb 19, 2026
    5.0
    Best grocery shopping experience you will ever have. Faith based business that reflects quality in all they do. HEB makes you want to cook again and gives you all the selection you will ever need to have fun in the kitchen again....I spent an hour in the sauce aisle....lol
  • VH
    Valorie Hearn
    Feb 17, 2026
    3.0
    I've never had an issue before today. My groceries were horribly packed. All of the ready to cook entrees were a mess. The sushi tray looked like had been shaken. I won't be able to eat it because the green stuff got smeared on everything.

Frequently Asked Questions About H-E-B

What are the operating hours of H-E-B in South Congress, Austin?

H-E-B South Congress is open daily from 6:00 AM to 11:00 PM.

What types of pickup and delivery services are available at the SoCo H-E-B?

The SoCo H-E-B offers in-store pickup, curbside pickup, and delivery services for customer convenience.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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