H-E-B

4.5
3148 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 8801 South Congress Avenue in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
8801 South Congress Avenue, Austin, TX
78745, United States

Hours

Reviews

4.5
3,148 reviews
5 stars
2,320
4 stars
485
3 stars
128
2 stars
66
1 star
149

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently praised the store for being clean and well-organized.

Friendly Staff

Many reviews highlighted the friendliness and helpfulness of the staff.

Parking Issues

Several customers expressed frustration with the parking lot, describing it as difficult to navigate and often crowded.

Product Quality

While many customers appreciated the selection and quality of products, some noted issues with specific items and pricing practices.

Curbside Service

Feedback on curbside service was mixed, with some praising the convenience while others reported delays and missing items.
  • DJ
    dale jenkins
    2 days ago
    5.0
    The "E" must stand for Everybody come on in cause every body and they mama was here I seent the undertaker here once was too scared to say hi didn't wanna get tombstoned
  • KC
    Kat C
    5 days ago
    5.0
    HEB is the best place to go for grocery shopping. Has everything you would need on your grocery list. Prices are reasonable. Staff is friendly and helpful.
  • SG
    Shana Gardner
    Dec 31, 2025
    5.0
    This is my neighborhood HEB and it’s great! The customer service is excellent and even when the lines at the register look long they tend to get you through pretty fast. The garden center is also pretty robust and I always check their clearance plants for good deals. Definitely worth going during the less busy hours because it can get a little hectic, especially around the holidays. If you’re going on the weekend you should get there before 10am. The only downside is that the parking lot isn’t the best layout, so even if you’re leaving you can get stuck behind someone waiting for a closer spot and you can’t get around them.
  • AB
    Andrew Berrien
    Dec 31, 2025
    3.0
    They never have reasonable sized carts in the store so you have to wander around the parking lot looking for one. Also constantly runs out of stock of any item that's even a little bit popular.
  • RS
    Robert Sandoval
    Dec 19, 2025
    2.0
    Went to place a delivery order and when it switched from pickup to delivery I noticed the prices went up. I am already paying for the delivery so I don’t understand why the prices on goods went up as well. Makes me feel uneasy about buying from HEB. It truly is a shame and makes me feel like every company is all about squeezing any extra dollar they can out of you. I didn’t think HEB was like that but I guess they are.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.