Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 8801 South Congress Avenue in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
3,121 reviews
5 stars
2,303
4 stars
479
3 stars
126
2 stars
65
1 star
148
What are people saying?
AI-generated from recent customer reviews
Store Cleanliness
Customers generally found the store clean and well-organized, although some reported issues with cleanliness in certain areas.
Product Quality
While many praised the fresh produce and quality of food, there were complaints about specific items being stale or moldy.
Customer Service
Most reviews highlighted friendly and helpful staff, but there were notable instances of rude behavior from employees.
Parking Issues
Several customers expressed frustration with the parking lot's layout and congestion, making it difficult to navigate.
Curbside Pickup
Curbside service received mixed reviews, with some customers experiencing delays and missing items.
- NBNephi BushmanNov 18, 20255.0There's a reason loves HEB
- JCJoey CampbellNov 1, 20253.0Look, I love this HEB. However, loading groceries alone into my car while also trying to prevent my cart from yeeting itself down the incline of the parking lot is frustrating.
- AEantonio esparzaOct 21, 20255.0Just a quick stop.newer store BBQ not open yet,darn.pleny of parking,clean lot.restaurants close proximity.access to IH35 slaughter congress streets.super store.I really love HEB I tried to make a joke to an employee only to find out he was deaf,tried but I am ignorant in sign.God Bless him and HEB.GOD BLESS.
- AHAlma HernandezOct 15, 20251.0re: HEB BANANA PUDDING as of last week, the banana pudding has changed visually, and I finally purchased it today and it has changed flavor wise. It's a downgrade from what it used to be. Why did you guys decide to change or touch the recipe? It's actually so important to me that I had to leave a review. So whoever decided to do this, BAD IDEA. Now it tastes just like everyone else who 'tries' to make banana pudding and doesn't get it right. You guys had it down just perfectly. Disappointed.
- DHDiane HunterOct 13, 20254.0I do like this HEB, however their delivery service leaves a lot to be desired. Plus the fact that several times i was given food that was bad. I had to call in and get a refund for it, which they thankfully did, but that's when I looked closer at my receipt. Two times I was way over charged for the tips. I called back to get that corrected, and they would only correct one. So I now have to short someone a tip that deserves it. But that's what happens when you are a disabled Vet on a fixed income, and they won't correct their mistake. The picture is of the "green" bananas I ordered.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at 8801 South Congress Avenue in Austin?
The H-E-B store is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer online services like curbside pickup or delivery?
Yes, H-E-B offers convenient curbside pickup and grocery delivery services in over 250 locations, including this one.
What types of products can I find at this H-E-B store?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Are there any special H-E-B brand products available here?
Yes, H-E-B offers its namesake brand products that are made with uncompromising quality for the love of Texans.
What payment options are accepted at the Oaks at Slaughter H-E-B store?
Payments can be made with American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is this H-E-B location accessible for individuals with disabilities?
Yes, the store has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What nearby restaurants can I visit before or after shopping at H-E-B?
Nearby restaurants include Jet's Pizza, Pie Bar, Sazon Catracho (Honduran cuisine), Casita Nicole Antojitos Mexicanos, True Texas BBQ, Yoshiko Ramen & Sushi, Schlotzsky's, and Cinnabon at Schlotzsky's.
Are there any fitness centers near the H-E-B on South Congress Avenue?
Yes, Gold's Gym Slaughter & South Congress is nearby, which you can visit for workouts before or after your grocery shopping trips.
Where can I find banking or ATM services close to this H-E-B location?
First Convenience Bank, PNC, and Bitcoin ATMs such as Coin Cloud, Margo, and LibertyX are nearby for convenient banking and currency exchange.
Does this H-E-B store have any special online or social media resources?
Yes, you can find news and updates on their TikTok at https://www.tiktok.com/@heb and YouTube channel at https://www.youtube.com/channel/UCFMZTBgYVIMcqbv5TNy7PUQ. They also have a Facebook page at https://www.facebook.com/106840601061203.